Why DJI GO 4 disconect if i change to other app
577 11 2017-12-4
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Leokildare
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Hello, im using IOS 11.2 and when i fly with DJI GO 4 and try to use other app, i change for that app, and come back to DJI GO 4 again, so DJI GO 4 lose the signal and i need to end DJI GO, disconect the usb cable, put usb cable and restart DJI GO 4 to get conection again. Anyone knows why?
2017-12-4
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ALABAMA
First Officer
Flight distance : 10442687 ft
United States
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It sounds like you are using DJI GO and DJI GO 4 both?  Why?

I see you have a P4P.  Just use the DJI GO 4 app.
2017-12-4
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DJI Susan
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Hello Leokildare, we do not suggest to run DJI GO 4 and other APPs at the same time. Flight safety is top priority.
2017-12-4
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Leokildare
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ALABAMA Posted at 2017-12-4 18:39
It sounds like you are using DJI GO and DJI GO 4 both?  Why?

I see you have a P4P.  Just use the DJI GO 4 app.

Sorry, Just DJI GO 4.
2017-12-5
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ALABAMA
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Flight distance : 10442687 ft
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What other app are you switching to?
2017-12-5
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Leokildare
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DJI Susan Posted at 2017-12-4 23:51
Hello Leokildare, we do not suggest to run DJI GO 4 and other APPs at the same time. Flight safety is top priority.

Susan, glad about your advise. But, look: when a want send a print screen to my friends at Whatsapp, i do a print screen, get stay with P4P stoped in the air, change to Whatsapp, i do send the print, and so, when i do come back to DJI DO 4, the signal is lost. I need to close DJI GO 4, i do disconect the cable, i do reconect the cable and finally get open DJI GO 4. Its default? For any people is like this?
2017-12-5
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Leokildare
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Brazil
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ALABAMA Posted at 2017-12-5 17:29
What other app are you switching to?

Whatsapp...
2017-12-5
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ALABAMA
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You can't switch back and forth during a flight.  Just use one or the other.
2017-12-5
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Leokildare
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Brazil
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ALABAMA Posted at 2017-12-5 17:38
You can't switch back and forth during a flight.  Just use one or the other.

Ok. Thanks. I was thinking that was a problem. Thank you so mutch.
2017-12-5
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ALABAMA
First Officer
Flight distance : 10442687 ft
United States
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Your very welcome.....enjoy flying!
2017-12-5
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DJI Susan
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Leokildare Posted at 2017-12-5 17:33
Susan, glad about your advise. But, look: when a want send a print screen to my friends at Whatsapp, i do a print screen, get stay with P4P stoped in the air, change to Whatsapp, i do send the print, and so, when i do come back to DJI DO 4, the signal is lost. I need to close DJI GO 4, i do disconect the cable, i do reconect the cable and finally get open DJI GO 4. Its default? For any people is like this?

Thanks for clarification. I understand your point, and it's normal. No worries.
2017-12-5
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KedDK
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Flight distance : 1133038 ft
Denmark
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Leokildare Posted at 2017-12-5 17:33
Susan, glad about your advise. But, look: when a want send a print screen to my friends at Whatsapp, i do a print screen, get stay with P4P stoped in the air, change to Whatsapp, i do send the print, and so, when i do come back to DJI DO 4, the signal is lost. I need to close DJI GO 4, i do disconect the cable, i do reconect the cable and finally get open DJI GO 4. Its default? For any people is like this?

Do you also chat, texting and sending messages/screen shots while driving? - just wondering.
2017-12-5
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