I had several issues with the application after the last upgrade.
I was flying and the application start to crash and I had to restart it again to take control of my Spark.
I re install the application and now seems ok during flight but if I try to edit some video or see my flight record it randomly crash.
I use an IPhone 7 IOS 11.0.3
Thanks

#Quick Reply Here#Me too just started when it did a battery update on a spark just flown now it crashes constantly  with my iPhone 6

Can I delete app. And reinstall with out losing the video I have on the Dji go 4?

Hi, sir. It can be the problem of IOS system. Please upgrade your IOS system to 11.2 and reinstall the app. If the problem remains, please provide us the version of your app and the crash log. You can use ITools to export it. Thanks for your support.

Ccolt1 Posted at 2017-12-8 17:46
Can I delete app. And reinstall with out losing the video I have on the Dji go 4?

Hi, Colt. Please follow the advice in 4# and keep us updated. Please note that deleting app will lose the cache videos, you can download the original one in SD card. Thanks a lot.