Battery issue
562 4 2017-12-10
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Ron B
lvl.3
Flight distance : 5577 ft

United States
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[size=14.6667px]Hellow everyone,

[size=14.6667px]I have a battery issue. My battery shows fully charged yet when I put it in the AC, it does the preamble, gimble, props ect. The rear lights stay orange and flashing, and the props will not fire (manually) or through auto take off. No warnings through app. I cleaned contacts to no avail. Put my second battery in and AC, remote and app function normally. Battery 1 was fine yesterday, and has 40ish cycles on it

[size=14.6667px]Any ideas?
2017-12-10
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WD9EON
Second Officer
Flight distance : 686886 ft
United States
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just guessing, maybe the battery thinks it is too cool to operate.
2017-12-10
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Peterx
First Officer
Flight distance : 1499708 ft
Germany
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What temperature has the battery before start up the AC ? and what region is your flight area?
2017-12-10
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ALABAMA
First Officer
Flight distance : 10442687 ft
United States
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Were both batteries updated?
2017-12-10
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi Ron, could you please provide a screenshot of the Battery info page? Besides,  please check the Aircraft status-- Overall status, see if there is an error message.
2017-12-11
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