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DJI Go App - Android - v 4.1.18 - How to load Offline Maps?
14332 9 2017-12-13
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RobAlbania
Second Officer
Albania
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A question for DJI (or anybody else who knows the answer) ...

The latest version of DJI Go App for Android v 4.1.18 has removed the "offline maps" capability from the home page menu which was present in earlier versions of the App.
Now, offline maps is an essential capability because many places we fly and film have no Wifi or Cellular data connection available.
I don't think DJI engineers would have removed an essential capability like that, but ...

... I think DJI may have reverted to using "Google Maps" functionality in Android for obtaining maps and offline maps.
... But, I think DJI forgot to tell anybody about this! ... user guide(s) for DJI Go App are out of date ...

I think you have to go into Google Maps on the phone or tablet and download offline maps there, procedure as follows:
https://support.google.com/maps/answer/6291838?hl=en&visit_id=1-636487869882707323-657864044&rd=1

Can anyone confirm if my guess is correct, please?

Thanks,
Rob


2017-12-13
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi, Rob, as the offline maps service of HERE Maps is unstable, we have temporarily removed this feature from DJI GO v3.1.23 for Android and DJI GO 4 v4.1.18 for Android. We apologize for any inconveniences caused. We will make this feature available in the newer version as soon as possible.
I have also explained in your previous post with the recommended resolution, please check it out, thank you.
2017-12-14
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MauroLM
lvl.2
Flight distance : 495843 ft
Brazil
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DJI Mindy Posted at 2017-12-14 00:38
Hi, Rob, as the offline maps service of HERE Maps is unstable, we have temporarily removed this feature from DJI GO v3.1.23 for Android and DJI GO 4 v4.1.18 for Android. We apologize for any inconveniences caused. We will make this feature available in the newer version as soon as possible.
I have also explained in your previous post with the recommended resolution, please check it out, thank you.

Diana, and who uses CrystalSky? Is it possible to download offline maps? I do a lot of filming in places without wi-fi or data connection available, and I only use CrystalSky.
2017-12-14
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RobAlbania
Second Officer
Albania
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DJI Mindy Posted at 2017-12-14 00:38
Hi, Rob, as the offline maps service of HERE Maps is unstable, we have temporarily removed this feature from DJI GO v3.1.23 for Android and DJI GO 4 v4.1.18 for Android. We apologize for any inconveniences caused. We will make this feature available in the newer version as soon as possible.
I have also explained in your previous post with the recommended resolution, please check it out, thank you.

@DJI Mindy@  

Thanks for your reply confirming that offline maps capability has been disabled by DJI.
What happens if the DJI Go4 App cannot download the relevant map page for the flying location (because WiFi or cellular data are not available) ?
I have a strong suspicion that the drone will not operate.
Is this the root cause of the "can not take off" error messages encountered by me and others in this forum?

If Here maps server is unstable, how about switching to use Google Maps?
2017-12-14
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DJI Mindy
Administrator
Flight distance : 7 ft
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RobAlbania Posted at 2017-12-14 09:37
@DJI Mindy@  

Thanks for your reply confirming that offline maps capability has been disabled by DJI.

Rob, if there is no map during flight, the drone can still fly but it would be difficult for you to locate the position of the drone.
We are working on getting the map issue fixed, sorry for the inconvenience caused and appreciate your patience.
2017-12-15
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Pappy3
First Officer
Flight distance : 2481801 ft
United States
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DJI Mindy, any further update on when download offline maps will be added to the GO 4 app again? Version 4.1.22 is missing this feature as well.
2018-1-6
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DTK
Second Officer
Flight distance : 1943159 ft
United States
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Your best bet is to down grade your apps. When they can fix it is any body guess.
2018-1-6
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idbl_fanatic
Second Officer
Flight distance : 509741 ft
United States
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Still missing here as well, I did download google maps (offline) started the app with no WiFi, and it seems that the maps are there, haven't actually tried it with my AC connected yet.
2018-1-18
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nazar404.yahoo
Second Officer
Flight distance : 308035 ft
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United States
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idbl_fanatic Posted at 2018-1-18 09:20
Still missing here as well, I did download google maps (offline) started the app with no WiFi, and it seems that the maps are there, haven't actually tried it with my AC connected yet.

DJI Mindy,

Its has been some time since I wrote on the topic of offline maps , to find out in another forum that is has been removed in version 4.1.18 on the CS Unit and the person who wrote this was "DJI Mindy"  so tell me why I am still holding  my Breath for a answer when it will be turned back on or the stability issue fixed.

with over $10,000 invested in DJI hardware and started from the Phantom 1,3,4 as a loyal customer I think  I am in title to have a answer , why is DJI always hiding something !!!

Hi, Rob, as the offline maps service of HERE Maps is unstable, we have temporarily removed this feature from DJI GO v3.1.23 for Android and DJI GO 4 v4.1.18 for Android. We apologize for any inconveniences caused. We will make this feature available in the newer version as soon as possible.
I have also explained in your previous post with the recommended resolution, please check it out, thank you.
2018-1-22
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djiuser_r9TNzCL4utIP
New

Germany
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This really is ridiculous. Has a solution for this been found? It's 2020 and still the option is not there. Time to get a different drone?
2020-1-2
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