DJI Thor
 Administrator
Flight distance : 13602 ft
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Hello, I am sorry for your difficulties. For the app crashing on your Google Nexus 6p, could you please try to reinstall the latest version and try again? Please note to do a backup like syncing the flight record and saving the pics and videos before your reinstallation. Or please provide the info below and I'll transfer it to our engineers to check.
1. Operations before and when the Android device crashes
2. Aircraft model
3. Android version number
4. DJI GO app’s version number (shown under Settings of Me in the app)
5. Crash log, (connect the device to the computer to export it: /sdcard/DJI/dji.go.v4 /LOG/CRASH)
6. Your DJI account
Thank you so much of your help.
And for the iPad mini, please kindly note that the first generation will not work properly with DJI GO 4, please refer to the compatible device list below. Thanks.
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