Repair cost ? Out of warranty
1227 10 2017-12-18
Uploading and Loding Picture ...(0/1)
o(^-^)o
fansb872acfc
lvl.1
United States
Offline

My P3Pro does not communicate fully with the remote. I've never had a problem until I updated the firmware in the drone. The app will not give me camera view on the Pro3.
I've exhausted all avenues to correct this.
What does DJI charge to get the issues fixed and running again ?
2017-12-18
Use props
ALABAMA
First Officer
Flight distance : 10442687 ft
United States
Offline

Their labor charge is $65/hr, plus parts.
2017-12-18
Use props
ALABAMA
First Officer
Flight distance : 10442687 ft
United States
Offline

Will it even fly?
2017-12-18
Use props
fansb872acfc
lvl.1
United States
Offline

No, will not fly. The camera moves side to side about a quarter inch, and that's it.
2017-12-18
Use props
ALABAMA
First Officer
Flight distance : 10442687 ft
United States
Offline

Have you calibrated everything after the update?
2017-12-18
Use props
ALABAMA
First Officer
Flight distance : 10442687 ft
United States
Offline

https://www.dji.com/phantom-3-pro/info#downloads
2017-12-18
Use props
fansb872acfc
lvl.1
United States
Offline

I cannot enter camera view on the app to update the remote. I've tried the old way and any other way you can.
I never had a problem until I updated the drone with SD card. And it was a successful update.
I've gone through pairing and many cables and uninstall and reinstall of the app many times. On my S8 the camera view option shows up on the Inspire page and not the Phantom 3 Pro. On my iPad air2, I get no camera view option.
2017-12-18
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
Offline

Hello Sir, sorry to know you are experiencing difficulties, unfortunately we are unable to provide the invoice without evaluation the drone. The invoice will be sent to you after diagnosis by our repair center.
Here is the price of main part and service fees for your reference: https://repair.dji.com/en/SelfRepair/PriceQuery
Hope this info will help you.
2017-12-18
Use props
Nick Gee
lvl.4
Flight distance : 174 ft

United Kingdom
Offline

It is crazy that these issues arise after firmware update and the end user has to pay for a problem arisen by DJI.
My friend refuses to update his P4 and instead lets the warning flash. It does go off after a while, he says (The warning sign that is)
2017-12-18
Use props
fansb872acfc
lvl.1
United States
Offline

I have shipping labels now, and will be shipping in for repairs. It's a paperweight now and does me no good.
2017-12-19
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
Offline

fansb872acfc Posted at 2017-12-19 10:33
I have shipping labels now, and will be shipping in for repairs. It's a paperweight now and does me no good.

OK, the team will send you the invoice after damage assessment, hope you will get it back soon.
2017-12-19
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules