Controller problem
796 13 2017-12-22
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fans73ac2f02
lvl.1
Sweden
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HELP!
2017-12-22
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ALABAMA
First Officer
Flight distance : 10442687 ft
United States
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LOL........HOW?
2017-12-22
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Geebax
Captain
Australia
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That's amazing! Did you reset the tintinabulator? Correlate the Cactus-ribitive? Perhaps you need to download a new Fontenexide spiro?
2017-12-22
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RedHotPoker
Captain
Flight distance : 165105 ft
Canada
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I need a Chrystal ball... ;-)



What are you experiencing, or not?
You have to describe the situation, for proper assistance.

Post a video. Ha

RedHotPoker
2017-12-22
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fans73ac2f02
lvl.1
Sweden
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Just got a brand new controller (to my PHANTOM 4) from DJI, since I had problems with my last one as well
2017-12-22
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fans73ac2f02
lvl.1
Sweden
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How  do I post ?
2017-12-22
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fans73ac2f02
lvl.1
Sweden
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Just got a brand new controller (to my PHANTOM 4) from DJI, since I had problems with my last one as well
2017-12-22
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fans73ac2f02
lvl.1
Sweden
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Just got a brand new controller (to my PHANTOM 4) from DJI, since I had problems with my last one as well
2017-12-22
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ALABAMA
First Officer
Flight distance : 10442687 ft
United States
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Congrats.  You now know how to triple post!
2017-12-22
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DJI Thor
Administrator
Flight distance : 13602 ft
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fans73ac2f02 Posted at 2017-12-22 14:31
Just got a brand new controller (to my PHANTOM 4) from DJI, since I had problems with my last one as well

Hello mate, could you please post the details of the issue so we can help?
Please write about the issue and comment on the post so we can see. Pictures or videos which could provide more info about the problem will be highly appreciated. Thank you.
2017-12-22
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Jenee 2
First Officer
Flight distance : 7852129 ft
Australia
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fans73ac2f02 Posted at 2017-12-22 14:31
Just got a brand new controller (to my PHANTOM 4) from DJI, since I had problems with my last one as well

I am not surprised you had problems.
2017-12-22
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fans73ac2f02
lvl.1
Sweden
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DJI Thor Posted at 2017-12-22 20:53
Hello mate, could you please post the details of the issue so we can help?
Please write about the issue and comment on the post so we can see. Pictures or videos which could provide more info about the problem will be highly appreciated. Thank you.

Just got a brand new controller (to my PHANTOM 4) from DJI, since I had problems with my last one as well
2017-12-23
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fans73ac2f02
lvl.1
Sweden
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fans73ac2f02 Posted at 2017-12-23 00:37
Just got a brand new controller (to my PHANTOM 4) from DJI, since I had problems with my last one as well

Finally I can fly again, I thought.

I paired the controller to the drone without any problems. But then I saw the live image feed on my phone. The image was totally terrible. Most of the screen was showing green and other parts was just heavily pixilated.

After reading a bit about the problem I downgraded the firmware to 1: 6 and then back to 1: 8, nothing happened. I tried to do this procedure one more time but I thin k that I accidentally canceled in the middle of the firmware upgrade.

Now my controller only shows a solid LIGHT blue light no matter what I do. When I power the controller on with my iPhone plugged in it charges my phone for half a second and then it won’t. There is no connection between my phone and the controller. My controller also powers on when I touch the power button once and acts wired when powering off.

I have already tried to reset the controller by holding c1, c2 rec and shutter when powering on and of and it doesn’t work. Please HELP
2017-12-23
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DJI Thor
Administrator
Flight distance : 13602 ft
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fans73ac2f02 Posted at 2017-12-23 00:38
Finally I can fly again, I thought.

I paired the controller to the drone without any problems. But then I saw the live image feed on my phone. The image was totally terrible. Most of the screen was showing green and other parts was just heavily pixilated.

Hi, I remembered you. Please kindly keep us updated on this thread. Thank you.
2017-12-25
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