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Blurry footage on my Mavic.
2742 7 2017-12-25
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Isigeda
lvl.3
Hong Kong
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[size=14.6667px]Just switch to ios and found that its hard to focus .
[size=14.6667px]This footage shot at ~3pm with a ND16 DLog.
[size=14.6667px]I shot it a bit under exposure so i did some color grad only.

[size=14.6667px]Is this problem cause by underexposure or its a conflict with .400 firmware and the latest ios app?
[size=14.6667px]Or even a hardware problem?

[size=14.6667px]Thanks.
2017-12-25
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Montfrooij
Captain
Flight distance : 2399075 ft
Netherlands
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Is this the original (unedited) footage?
It almost looks like tilt shift....
2017-12-27
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wgresham
lvl.1
Flight distance : 492687 ft
United States
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I had the same issue the other month. I put in a support ticket and DJI walked me through the process. I was told to download DJI Assistant  and connect the Mavic to my computer. From there you need to flash the Mavic by selecting "Restore Factory Defaults." Once that is complete hit the "Refresh" button next to the "Release Note." This should take 15-25 mins depending on your internet connection. Be sure to recalibrate everything afterwards. It also wouldn't hurt to hook up your controller and follow the same steps. After I did this, the issue was resolved.

Hope this helps!
2017-12-28
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jcgoobee
First Officer
Flight distance : 476119 ft
United States
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This happened to me too when I first got my Mavic, brand new. What I did, was to reset my camera settings to the default, and problem resolved. Give it a shot before you do the factory reset. This might help.
2017-12-28
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A CW
Captain
Flight distance : 13838848 ft
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United Kingdom
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Yep - reset camera settings and set the camera profiles to +1, 0, 0 and see if that helps.
2017-12-28
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Isigeda
lvl.3
Hong Kong
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Thanks for the replies, I reset the camera settings and now its okay at daylight now.
2017-12-30
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A CW
Captain
Flight distance : 13838848 ft
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United Kingdom
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Isigeda Posted at 2017-12-30 01:41
Thanks for the replies, I reset the camera settings and now its okay at daylight now.

Perfect! Glad you got it sorted!
2017-12-30
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DJI Susan
Administrator

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Nice to hear the issue has been figured out. Wish you have a good time on flying the drone.
2017-12-31
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