etopsflight
![](https://forum44.djicdn.com/data/attachment/common/d3/common_10_usergroup_icon.png) lvl.1
Flight distance : 2214649 ft
Hong Kong
Offline
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Hi
I sent my Mavic Pro in for a Compass Calibration and while they did not find anything wrong with the Compass, the rep dealing with the case told me there was a gimbal problem and it would not calibrate. He would not give specifics and I was billed for the replacement of the gimbal module.
The Mavic had not had this problem when I sent it in for service. Not believing my gimbal was faulty, I requested them to send the Mavic back to me without repair. When I got it, it did indeed have a gimbal problem, motors overloaded and it would not calibrate, stuck at 5%. The gimbal assy movement was free and I googled this error message. I found it to be the achilles heel of the Mavic and this is a well documented problem.
My Mavic was still under warranty and I bought the DJI Care Refresh but had never used it. While my Mavic has never been crashed, still original props after 11 months flying, there are three cosmetic dings on the body shell. DJI repair took this damage to be a crash and would not repair the damage without payment. My gimbal assy is free from damage and in pristine condition.
I booked the service on the last day of my warranty and it was sent in a few days later. Do I have a case for replacement of the gimbal module?
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