Mav2u
lvl.1
Flight distance : 12208 ft
United States
Offline
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I got this Spark for Xmas. Fly more package in Lime Green. Opened on 12/24/2017, charged and updated to all current Firmware using DJI Assitant 2 on my Mac and using the DJI GO 4 app on my Iphone. Firmware photos posted in this thread for reference. I tested the drone out in my large living room and noticed it turned off once but thought maybe I did something wrong. So did two hover and low level movement flights on the two batteries to discharge them down per instructions. Connected the Iphone 7 running current IOS11.2.1 via Wifi to the SPark controller on second battery run to see how the app worked.
Took it out the next day 12/25/2017, had several times the remote just turned off while flying around outside. Sometimes took several times to get any response from the power button to do anything, and then it would power on, then three seconds later power back off. Once I did get it to power on, it would finally reconnect with the drone so I could control it again and land it. Tried it with both batteries and had same results with the Spark. Didn't matter if Iphone with app was used or not.
Tested it again last night in the house where I could just hover the Spark a foot of the ground and video the remote to see what was happening. Got the footage of it powering off. I'll link to the footage in this post below. Have footage of the troubled power back on after the power off if needed. Submitted Tech help to DJI on 12/26/27 with flight logs but not sure what that'll show as it just shows the signal dropping off as the remote just powers off.
IF I can provide any other footage or info let me know. I'm thinking this remote is messed up somehow.
Thanks!
Video footage of remote control just powering off while connected to Spark for no reason.
https://www.dropbox.com/s/l8xxnt9qb7f7hi5/File%20Dec%2027%2C%204%2051%2030%20PM.mov?dl=0
Photos of the firmware on the devices.
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