ame44
lvl.1
Sweden
Offline
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DJI Thor Posted at 2018-1-2 03:03
Sorry to hear about the crash, did the drone hurt by the crash? If there is a damage, please don't continue flying, contact our support to start a ticket and send your drone in, we will help to make data analysis for this crash if the drone is under warranty, if it's a warranty case, we will get your drone repaired with no charge according to our After-sales Policy. http://www.dji.com/support
Yes, it was not fun at all :-(.
I don't know if it was hurt. 2 of the props was totally destroyed so I have not been able to try it after the crash. However, I turned it on and it at least connects to the controller and at a first glance the camera seems ok (at least on the smartphone screen).
Where on the support pages should I report this? |
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