DJIPilot-IceBox
 Second Officer
Flight distance : 43845 ft
United States
Offline
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DJI Thor Posted at 2018-1-2 01:09
Hi there, please try to do more tests with the SD card that came with the drone and see it the same case will appear. If it won't repeat, then it is the issue with the SD card.
We suggest using SD card with Class 10/UHS-1 and above and writing speed with 60Mbps. Please kindly choose original SD card from the SD card company, which can ensure the full test of its stability and compatibility.
And for the video cache, if you turned it off on your that flight, there might not be a way to recover it. If you are using an iOS device, video resolutions below 4K, 3840×2160 (included) will be able to download to the editor with the latest app. If you are shooting C4K video at that time, might be you can edit the video on your PC.
Hello,
I am not using the SD card that came with the Drone because they are only 16GB. But all my SD cards are Extreme plus and they are originals. Bought them both at Best Buy. I tested the SD card yesterday and didn't have any problem. With the video cache, yes I wasn't able to see an auto edit because I turned it off. I will keep you guys updated. The guy from BestBuy said it could be a failing SD card.
Thanks for all your input. I will keep testing the SD card. |
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