Full Name: yusuf riyadh shaker
Email address: Yusufalbaghdady93@gmail.com
Phone Number:9647714490779
Full Address: Baghdad - Madaen - near the school Zubair
Product: OSMO +
Fault Description: Click here to re-energize the dome, green light and the sound of a peephole
Date of Purchase: 7-1-2017
Dealer: Professional Photography Equipment
Hello
I'm Yusuf from Iraq - a cameraman
Use your products, including osmo +
But yesterday I worked automatic calibration and appeared to take the directions left and right and up and down and followed all the instructions on the sheep, including the position of the device vertical position and the surface of the straight and did not turn it off until completion - after the completion of the device work restart and surprised the emergence of a message on the screen in the mobile app Click here To activate the camera and turn off the camera did not appear filming with the presence of the sound of Bim intermittent and green light intermittent when the pressure and stop the work of the stick
Directions and conversion button for Salafi When the message is pressed, the head starts rotating and the standby mode returns as it was ..
I ask you to help me and identify the defect or action required - and today I searched for a maintenance center for your products in Iraq, specifically Baghdad, and I did not find - I hope you help me because I bought it two days ago
I will send you a picture of the message appearing on the screen from within the application with the video files of the two uploaded on YouTube and I will put links here ..
Yusuf, please follow the advice above and update news in your previous thread. Here is the link for you to contact our support and I would recommend you send it back for further check: http://www.dji.com/support. Thanks for your help.
lvl.1
First Officer
DJI Team