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Phantom 4 pro gimbal buzzes after newest firmware update.
992 17 2018-1-16
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fansd0d93ae3
lvl.2
Flight distance : 110436 ft
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United States
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After upgrading firmware to the latest firmware ending with 0300, my camera hung and started buzzing. After clearing that, it now buzzes in the down postion. Also the image flips 180 degrees in the down position.  After downgrading to the older firmware the image is normal but theres still the buzz in the down position. Any suggestions? I've recalibrated everything several times. See video of buzz. Thanks in advance.

2018-1-16
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Viridis
Captain
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United Kingdom
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No video,?
2018-1-16
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Videomaker8
lvl.1
Brazil
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same here. anyone knows how to fix this?
2018-1-16
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reorlr
lvl.2
Flight distance : 110436 ft
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/Users/larryreed/Desktop/IMG_0070.MOV
2018-1-17
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reorlr
lvl.2
Flight distance : 110436 ft
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p4p buzz
2018-1-17
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reorlr
lvl.2
Flight distance : 110436 ft
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video link added
2018-1-17
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ROKI
lvl.4

Croatia
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you have obsidian ?
2018-1-17
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ROKI
lvl.4

Croatia
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fansd0d93ae3
2018-1-17
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Jenee 2
Captain
Flight distance : 7852129 ft
Australia
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I would run a refresh of the latest firmware to see if the problem is fixed.
2018-1-17
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DJI Elektra
Administrator
China
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Hi, guys. If your drone update to the latest firmware and have the problem, please provide a video about this situation. And I would help you forward it to our engineers. Thanks for your support.
2018-1-21
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reorlr
lvl.2
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Dji came out with a firmware update, 0301, and that seems to have fixed the image flip problem but the buzz was still there. I ended up returning it and ordering another. Thanks for the input.
2018-1-22
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fans17968052
lvl.3
Flight distance : 28497 ft
Australia
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Hello forum readers and Admin's

I have a similar P4P problem with the gimbal making a buzzing and rattling noise with the Gimbal cal not passing 50%

Here is link to video    https://we.tl/3DoIslHYOH

I updated to 1.05.0300 firmware then reset defaults and then refreshed firmware.
Successfully completed IMU Cal and Compass cal, but have had numerous attempts at Gimbal cal bit it gets stuck at 50%

I have sent email to support but thought I would ask if anyone has any further suggestions before I return it.

Tks.
Mark.


IMG_7185_1.jpg
2018-1-22
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reorlr
lvl.2
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There's a beta version 0301 I installed that so far is working. You try that.
2018-1-23
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Mark_007
lvl.3
Flight distance : 28497 ft
Australia
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DJI Elektra Posted at 2018-1-21 19:32
Hi, guys. If your drone update to the latest firmware and have the problem, please provide a video about this situation. And I would help you forward it to our engineers. Thanks for your support.

Hi DJI Electra. Could you have a look at post 12 and let me know your thoughts. Tks. Mark.
2018-1-23
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DJI Elektra
Administrator
China
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Mark_007 Posted at 2018-1-23 12:03
Hi DJI Electra. Could you have a look at post 12 and let me know your thoughts. Tks. Mark.

Mark, sorry that I can not see the video. Please upload to dropbox and I would help you forward it to our engineers for further check.
2018-1-28
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jburkett
lvl.2

Hong Kong
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Hi fansd0d93ae3,  from your video and description on the first floor,  I think there is some mechanical issue in your gimbal which you can't handle by your self,  please contact DJI service for repair ...
2018-1-29
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Frenck
lvl.3
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Italy
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I also had the same problem with the drone ... you need to contact support by providing the video ... you will see that they will replace your drone.
2018-1-30
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Mark_007
lvl.3
Flight distance : 28497 ft
Australia
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Frenck Posted at 2018-1-30 02:40
I also had the same problem with the drone ... you need to contact support by providing the video ... you will see that they will replace your drone.

Thanks everyone. It is now at DJI service centre (Melbourne) awaiting unpacking and assessment.
2018-1-30
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