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Contacting an Administrator - HOW?
404 5 2018-1-22
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AussieFlyer
Second Officer
Flight distance : 165213 ft
Australia
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Does anybody know the procedure for contacting an Administrator (DJI Elektra).
2018-1-22
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A CW
Captain
Flight distance : 12083287 ft
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United Kingdom
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Write your problem on this post and ask for help within the text. A DJI Administrator will eventually come onto the thread to help. Everyone has been recently advised not to PM Admin staff.
2018-1-22
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AussieFlyer
Second Officer
Flight distance : 165213 ft
Australia
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A CW Posted at 2018-1-22 02:37
Write your problem on this post and ask for help within the text. A DJI Administrator will eventually come onto the thread to help. Everyone has been recently advised not to PM Admin staff.

Thanks A CW
I already had an offer of assistance from DJI Elektra yesterday. I provided the info requested, and silence ever since.
2018-1-22
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A CW
Captain
Flight distance : 12083287 ft
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United Kingdom
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AussieFlyer Posted at 2018-1-22 02:40
Thanks A CW
I already had an offer of assistance from DJI Elektra yesterday. I provided the info requested, and silence ever since.

I see - here is the communication from DJI Grace: -

Last but not least, I would like to establish some guidelines for sending PMs to forum admins.

1.        Forum admins cannot provide professional ideas, solutions or answers through PM. The best and most effective way to get help is to create a thread detailing your question here or just reply to another thread. Our support team will reply to it quickly.
2.        If unfortunately it’s been pretty long time without an answer, you can send forum admins a link to your thread by PM
3.        Anything that you feel is inconvenient to share in a thread; then you can directly send your problem to djifansforumadmin@dji.com.

Hope that helps
2018-1-22
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Jos A
Captain
Netherlands
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Also a PM will help too
2018-1-22
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DJI Elektra
Administrator
China
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AussieFlyer Posted at 2018-1-22 02:40
Thanks A CW
I already had an offer of assistance from DJI Elektra yesterday. I provided the info requested, and silence ever since.

Sorry to keep you waitting. I just replied your previous post: https://forum.dji.com/thread-130277-1-1.html Please wait patiently. I would update in the thread if I have any news. Thanks for your support.
2018-1-22
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