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Osmo Mobile 2 availability date
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DroneNewsGuy
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At the Osmo Mobile 2 launch the presenter advised availability at DJI online store "in February"....just wondering if there is a firm date for when it will go live?
Planning some travel and would love to put an Osmo Mobile 2 in the bag.
thanks,
dave
2018-1-30
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fansc31894b4
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I'm exactly in the same situation. I need a date or I have to buy another gimbal :-/
2018-1-30
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DroneNewsGuy
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fansc31894b4 Posted at 2018-1-30 09:25
I'm exactly in the same situation. I need a date or I have to buy another gimbal :-/

Looks like pre-order will be Feb 5th according to this.
But no word on when it will actually ship.
2018-1-30
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Wind Junkie
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My Apple pre-order says:

Ships: 4–6 weeks
Delivers: Feb 22 - Mar 8 by Free 2 Business Day Shipping
2018-1-30
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DJI Mindy
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Hi Dave, currently, the estimated release date in Online Store is in February, that is all we know, appreciate your patience.
2018-1-31
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BobWinNV
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Wind Junkie Posted at 2018-1-30 11:26
My Apple pre-order says:

Ships: 4–6 weeks

My Apple pre-order just shipped via FedEx. Apple order page has also been updated to “shipped”.
2018-2-2
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darrins
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BobWinNV Posted at 2018-2-2 19:53
My Apple pre-order just shipped via FedEx. Apple order page has also been updated to “shipped”.

Mine shipped too. Looks like I should have it by Monday or Tuesday. Nice that it shipped well before the 22nd.
2018-2-2
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djiuser_SJBT7jmsSiy0
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darrins Posted at 2018-2-2 20:21
Mine shipped too. Looks like I should have it by Monday or Tuesday. Nice that it shipped well before the 22nd.

hi, friend, are you in Canada or USA? I am wondering if all the products are shipped from USA ? If so, it may take a long time to arrive Canada
2018-2-5
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fans5dc9d39d
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darrins Posted at 2018-2-2 20:21
Mine shipped too. Looks like I should have it by Monday or Tuesday. Nice that it shipped well before the 22nd.

When did you preorder?
2018-2-5
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darrins
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djiuser_SJBT7jmsSiy0 Posted at 2018-2-5 09:30
hi, friend, are you in Canada or USA? I am wondering if all the products are shipped from USA ? If so, it may take a long time to arrive Canada

I am in the USA.
2018-2-5
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darrins
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The first day they took pre orders. I think it was January 23.
2018-2-5
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fans0fc3d797
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Hi. I just ordered my Osmo mobile 2. I didn't get much information regarding the order in terms of availability and how long it takes to ship to Canada. Has anyone here ordered from Canada and received it already? Is the wait time too long?
2018-2-14
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c.grex
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I'm in the UK and ordered earlier today and then 3 hours later got a dispatch email to say it will be here tomorrow. On the Apple site it said 2-3 weeks delivery
2018-2-14
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BigPeteTO
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fans0fc3d797 Posted at 2018-2-14 08:48
Hi. I just ordered my Osmo mobile 2. I didn't get much information regarding the order in terms of availability and how long it takes to ship to Canada. Has anyone here ordered from Canada and received it already? Is the wait time too long?

I am in Canada and ordered it from Apple Canada. Order placed January 23, and shipped on February 2nd via UPS and received February 5th! Free shipping from Apple Canada as well.
2018-2-14
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fans0fc3d797
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BigPeteTO Posted at 2018-2-14 14:48
I am in Canada and ordered it from Apple Canada. Order placed January 23, and shipped on February 2nd via UPS and received February 5th! Free shipping from Apple Canada as well.

Hey, there is none in stock on the apple Canada website. Do you think I should cancel my order from the DJI store and wait for the apple Canada restock? Might be faster?
2018-2-15
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slimharry
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fans0fc3d797 Posted at 2018-2-15 01:24
Hey, there is none in stock on the apple Canada website. Do you think I should cancel my order from the DJI store and wait for the apple Canada restock? Might be faster?

DJI was very fast on my order.
2018-2-15
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fans0fc3d797
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slimharry Posted at 2018-2-15 09:50
DJI was very fast on my order.

When did you order it, and how long did it take? Are you in Canada? I have a shoot coming up, and would like to use it/review it during the shoot.
2018-2-15
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slimharry
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fans0fc3d797 Posted at 2018-2-15 14:03
When did you order it, and how long did it take? Are you in Canada? I have a shoot coming up, and would like to use it/review it during the shoot.

I ordered it at 5 am the morning it came out on a monday, it was shipped on wednesday and i got it on friday

I'm in Quebec and got it with DHL. I payed 129 USD not a penny more!
2018-2-15
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ShadowZ
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slimharry Posted at 2018-2-15 14:16
I ordered it at 5 am the morning it came out on a monday, it was shipped on wednesday and i got it on friday

I'm in Quebec and got it with DHL. I payed 129 USD not a penny more!

I ordered about the same time on Monday but mine is still sitting at payment confirmed... sigh
2018-2-15
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fans0fc3d797
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ShadowZ Posted at 2018-2-15 14:31
I ordered about the same time on Monday but mine is still sitting at payment confirmed... sigh

Any update on your Osmo? Mine is processed but still not shipped. A week now
2018-2-20
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ShadowZ
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fans0fc3d797 Posted at 2018-2-20 17:04
Any update on your Osmo? Mine is processed but still not shipped. A week now

It was still Payment Confirmed before I cancelled yesterday.
2018-2-20
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fansa5019d9b
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Ordered mine from DJI website on Feb 13th website said " In Stock"  it is now Feb 28th and still not shipped?????????  Should I cancel???
2018-2-28
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Cbowne27
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fansa5019d9b Posted at 2018-2-28 13:10
Ordered mine from DJI website on Feb 13th website said " In Stock"  it is now Feb 28th and still not shipped?????????  Should I cancel???

I ordered mine from Apple last night, it shipped and will be here tomorrow
2018-2-28
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Richard Nobile
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slimharry Posted at 2018-2-15 14:16
I ordered it at 5 am the morning it came out on a monday, it was shipped on wednesday and i got it on friday

I'm in Quebec and got it with DHL. I payed 129 USD not a penny more!

I ordered mine from Bestbuy.ca first....they could help with when will it be shipped.....I canceled my order and ordered it directly from dji.....they as well can't answer my simple question...when will they ship it
2018-3-1
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Loki007420
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Cbowne27 Posted at 2018-2-28 13:31
I ordered mine from Apple last night, it shipped and will be here tomorrow

After seeing this thread i cancled my order from dji and ordered from Apple, will be here monday..   Dji hasnt shipped and its been 3 days.  
2018-3-2
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senatorkelley
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I ordered my Osmo2 on Feb 16th from DJI and it still hasn't shipped. The website said it came take up to 20 days to ship it? Why the delay?
Update: Cancelled my order with DJI, Ordered on Apple. It will be here in 3 days.... Saddly now i have to pay tax. Oh well.
2018-3-2
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RegDawg
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So order from apple?
2018-3-2
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RegDawg
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RegDawg Posted at 2018-3-2 20:06
So order from apple?

When will these be available at all best buys or other online retailers?
2018-3-2
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c.grex Posted at 2018-2-14 13:45
I'm in the UK and ordered earlier today and then 3 hours later got a dispatch email to say it will be here tomorrow. On the Apple site it said 2-3 weeks delivery

Did you order it from the Apple website or the dji site instead
2018-3-4
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Lord Tosashisan
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RegDawg Posted at 2018-3-2 20:37
When will these be available at all best buys or other online retailers?

I pre-ordered mine from Bestbuy over a week ago hoping that they would be shipping the first week in March. I know it was a "big hope".

Regardless... I would also love to know when DJI is going to release these to BestBuy.  I am super eager to create with it!
2018-3-6
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RegDawg
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Lord Tosashisan Posted at 2018-3-6 10:14
I pre-ordered mine from Bestbuy over a week ago hoping that they would be shipping the first week in March. I know it was a "big hope".

Regardless... I would also love to know when DJI is going to release these to BestBuy.  I am super eager to create with it!

You might be better off ordering from Apple like many have. Received theirs in a couple days.
2018-3-6
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Hack
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Yesterday I cancelled my order with DJI that was placed on 2/16 - placed an order with Apple yesterday - paid an extra $8 for 1 day shipping - arrived today.  Could not be happier.
2018-3-6
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fansf4ed89cd
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I'm in New DJI customer and I'm not happy at all I just received my first drone from them last week a spark with the fly more combo and I even added the DJI care plan I haven't opened it yet which is probably a good thing
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I also ordered the osmo mobile to I had no idea that they didn't care about their customers and that they would allow a third-party retailer to provide the product to their customers before DJI gives it to their own customers I guess this company doesn't care about brand loyalty : (
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The charge showed on my bank account almost immediately after ordering it but today looking at my bank account it had an extra $129 in it and looking through my transaction list know where can I find the purchase for the DJI osmo anymore

No emails from DJI or any kind of info and here's what really upset me I wanted to call in and talk to somebody about my order apparently orders are the one department at DJI where you cannot talk to a live person they expect you to communicate through email or chat which is an extra hassle when it comes to a confusing situation like this
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After an hour with the chat specialist from the sales department at DJI I was assured that my order was still coming however the rep could give no explanation for why the charge was no longer showing on my bill and why my account had the money put back in
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According to my order page with DJI my payment has been confirmed and it's still waiting to be shipped.
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I would totally cancel except now it appears they're going to be sending it to me free? Or maybe they're just doing this to everybody hoping we will get confused and spend the money and get overdraft charges with our banks.
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I'm extremely disappointed with my inability to contact somebody via phone and DJI filling orders for customers of a third-party retailer before taking care of their own customers who buy direct here through the site.
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The combination of these two things has got me off to a very bad start with this company so much so that I'm half tempted to just cancel all my orders send back the spark and order a feiyu tech gimbal for my phone and I hear that the grow Pro karmas are really inexpensive now that GoPro is failing.
.
While DJI products may have a good reputation that made me purchase them in the first place my experience with the company service and treatment of the customers is on par with some of the worst companies I've ever dealt with
2018-3-6
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DJI Mindy
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fansf4ed89cd Posted at 2018-3-6 21:01
I'm in New DJI customer and I'm not happy at all I just received my first drone from them last week a spark with the fly more combo and I even added the DJI care plan I haven't opened it yet which is probably a good thing
.
I also ordered the osmo mobile to I had no idea that they didn't care about their customers and that they would allow a third-party retailer to provide the product to their customers before DJI gives it to their own customers I guess this company doesn't care about brand loyalty : (

We are so sorry to read on your unpleasant purchasing experience with us, may I have the order number so that we can check more details and make it clear for you?
2018-3-7
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DJI Mindy
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Hack Posted at 2018-3-6 15:57
Yesterday I cancelled my order with DJI that was placed on 2/16 - placed an order with Apple yesterday - paid an extra $8 for 1 day shipping - arrived today.  Could not be happier.

No matter where you purchased Osmo Mobile 2, we are glad to know you have received it and hope you have a great time with it.
2018-3-7
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Hack
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Thanks Mindy!  Much appreciated!
2018-3-7
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DroneNewsGuy
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Hack Posted at 2018-3-7 08:03
Thanks Mindy!  Much appreciated!

I ordered my 2nd Osmo Mobile 2 on February 13th)(i also own a Spark, Mavic Air, and Osmo Mobile)...when the DJI Store indicated "5-10 business days" shipping.It's now almost a whole month and it still hasn't shipped.
Terribly unimpressed.
2018-3-7
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senatorkelley
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DJI Mindy Posted at 2018-3-7 03:02
No matter where you purchased Osmo Mobile 2, we are glad to know you have received it and hope you have a great time with it.

There's only 1 version of the Osmo Mobile 2 correct? We ordered ours from Apple but we have Android phones. Just checking...
2018-3-7
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maihem.rc
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fansf4ed89cd Posted at 2018-3-6 21:01
I'm in New DJI customer and I'm not happy at all I just received my first drone from them last week a spark with the fly more combo and I even added the DJI care plan I haven't opened it yet which is probably a good thing
.
I also ordered the osmo mobile to I had no idea that they didn't care about their customers and that they would allow a third-party retailer to provide the product to their customers before DJI gives it to their own customers I guess this company doesn't care about brand loyalty : (

Ok, so DJI support is not the best in the world, but take that with a grain of salt.  I would not say they don't care about their customers, but it will never be the experience the western world is spoiled with.  They have grown by leaps and bounds to where they are now.  I get your frustration but you cannot compare them to typical standards that we have become used to with most companies.  They are still located in China, and they do at least try to have something going with this whole community of people in the forum that can usually try to help you out.  Now, on the ship dates, they have missed release and ship dates for as long as I can remember...P2V+ I purchased in 2014 took forever to get, the Spark was about 2 months late, the MA and OM2 shipped within days of when promised for me...so, I see this as a steady improvement.  Also, I think they are the best thing going for these type of products.
I will beg you to go look at some reviews of the GoPro Karma before you buy it, save yourself that heartache, they are cheap because they are no longer made and GoPro has closed up shop on the entire division.
Is DJI perfect, no.  But, for me, their stuff works better than anything else out there that I have tried for this type of flying and they are getting better than they used to be.
2018-3-7
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maihem.rc
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senatorkelley Posted at 2018-3-7 10:23
There's only 1 version of the Osmo Mobile 2 correct? We ordered ours from Apple but we have Android phones. Just checking...

Yes, just one version, same thing no matter where you order from.
2018-3-7
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