Updated firmware.  Crashed my remote.  Remote came back on after two days.  Everything seems to be fine except no picture and no image transfer error. Any ideas?

Hey there, may I know what's the current aircraft, controller and APP version? You can check this in DJI GO>General Settings>About. Make sure the firmware matched and then link RC again to see whether it works. Alternatively, you can transfer to another recommended mobile device to verify.

DJI Susan Posted at 2018-1-30 19:42
Hey there, may I know what's the current aircraft, controller and APP version? You can check this in DJI GO>General Settings>About. Make sure the firmware matched and then link RC again to see whether it works. Alternatively, you can transfer to another recommended mobile device to verify.

Phantom 3 4k,
App 3.1.27
Aircraft 1.6.50
Fly data base 01.00.01.05
I do not see the remote controller in settings.

Still waiting on help.  

fanse6844ff4 Posted at 2018-1-31 07:47
Phantom 3 4k,
App 3.1.27
Aircraft 1.6.50

Please try to re-seat the pins on the side of the gimbal to see whether it works. If still not, I'm afraid that the issue might not be solved remotely, please kindly sent it in for diagnosis: https://www.dji.com/support

DJI Susan Posted at 2018-2-5 00:54
Please try to re-seat the pins on the side of the gimbal to see whether it works. If still not, I'm afraid that the issue might not be solved remotely, please kindly sent it in for diagnosis: https://www.dji.com/support

Thanks I sent it in.