Spark sensor glass replacement
6415 13 2018-1-30
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nate capps
lvl.1

United States
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I had the tinted glass over the front sensor on my spark fall out.  No idea when it came out but now the sensor is exposed....any idea where I can get the replacement glass? I can't find it anywhere online.
2018-1-30
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dj_dread
First Officer
Flight distance : 648399 ft
Romania
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maybe ask DJI support?
2018-1-30
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DJI Elektra
DJI team
Hong Kong
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Sir, I would recommend you send it back and we would help you replace it: http://www.dji.com/support.   
2018-1-30
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nate capps
lvl.1

United States
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DJI Elektra Posted at 2018-1-30 19:40
Sir, I would recommend you send it back and we would help you replace it: http://www.dji.com/support.

everything works just fine. Its only that tiny glass piece fell out. I don't really want to use my dji refresh for a part that probably only costs a couple dollars. Can I have a replacement sent to me? I can pay whatever it costs
2018-1-31
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DJI Elektra
DJI team
Hong Kong
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nate capps Posted at 2018-1-31 14:34
everything works just fine. Its only that tiny glass piece fell out. I don't really want to use my dji refresh for a part that probably only costs a couple dollars. Can I have a replacement sent to me? I can pay whatever it costs

Please shoot a picture of the damage part. I would forward this situation to our designated department to confirm it. Thanks for your support.
2018-2-6
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kiknroks
lvl.1
Flight distance : 1060305 ft
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did you get a replacement lense if so how?
2018-3-26
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johnnyek9
New
Flight distance : 223 ft
United States
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I have the same problem, any update?
2018-4-23
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djiuser_5J7dZCX2Yqm1
lvl.1

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Me to looking for the same thing
2018-5-16
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DJI Elektra
DJI team
Hong Kong
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Hi, all. Sorry that we don't have sensor glass for sale now. Please post the damage part for further check. Thanks for your cooperation.
2018-5-16
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Joller79 DK
lvl.4
Flight distance : 26447 ft
Denmark
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Cant seem to find them on ebay.... So either.
1 Live with it
2. Send ti dji let them fix.
3. Buy a new frame and swap(20dollars)
4 buy a spark dummy(50 dollars) and swap. Then you get motors, props and top cover included.
2018-5-16
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fansc733fe0c
lvl.1
Flight distance : 8491 ft
United States
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any luck finding a new senror glss
2018-9-26
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djiuser_puhx7HGhCUjN
lvl.1

United States
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fansc733fe0c Posted at 2018-9-26 14:26
any luck finding a new senror glss

I hope that something is available at some point soon.  I just bought a used Spark and it is missing that sensor glass/cover.
2019-5-1
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S-e-ven
Captain
Flight distance : 5922034 ft
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Thailand
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afaik, it comes with the middle frame, glued in to it.
And falls out, only (own experience ), in case there is a lot of force on the frame around it ;-)

I had this happen on my first bird, got a replacement at an eye shop:
Bought some knock-off sunglasses, made the measurement, asked them to cut it out.
But: Labour is cheap, in Thailand. So not everywhere would that be a good option!
2019-5-1
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Ricky Magnussen
lvl.1
Flight distance : 82287 ft

Denmark
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Does anyone have the exact measurements in cm/mm for the protection glass over the sensor?
2019-7-4
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