Purple screen
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djiuser_w0Z3bGe873C5
lvl.1
Flight distance : 35436 ft
Australia
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Hi, need some help.
About 3 times now my MP has had a camera issue I think. See you tube link below.
What happens is that mid flight the gimbal seems to recalibrate its self and them the video goes all purple. This is captured on the original file as well as the file in the dji go 4 app.


Thanks Paul.
2018-2-9
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DJI Elektra
DJI team
Hong Kong
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Hi, there. Please post the original video here. You can upload it to dropbox or google, then post the link here. I would help you forward it to our engineers for further check. Please tell me the firmware of your drone. Thanks for your support.
2018-2-9
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PaulJDSN
lvl.1
Flight distance : 35436 ft
Australia
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DJI Elektra Posted at 2018-2-9 01:56
Hi, there. Please post the original video here. You can upload it to dropbox or google, then post the link here. I would help you forward it to our engineers for further check. Please tell me the firmware of your drone. Thanks for your support.

Hi DJI Elektra,

here is the link to the original video file - https://www.dropbox.com/s/y90taj5bpk97rf4/DJI_0004.MOV?dl=0

Also as we talked the MP wanted to upgrade its firmware to the latest version, so this has now been updated.
Thanks Paul
2018-2-9
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PaulJDSN
lvl.1
Flight distance : 35436 ft
Australia
Offline

PaulJDSN Posted at 2018-2-9 05:15
Hi DJI Elektra,

here is the link to the original video file - https://www.dropbox.com/s/y90taj5bpk97rf4/DJI_0004.MOV?dl=0

Hi Electra,

the Purple screen happened again today.

Here is the link to the video's and the current firmware versions is 01.04.0300

Previous post video
https://www.dropbox.com/s/y90taj5bpk97rf4/DJI_0004.MOV?dl=0

Today's purple screen Video (this is original file from Mavic SD card)
https://www.dropbox.com/s/rz7dkch3f1t18tq/DJI_0010.MP4?dl=0





2018-2-15
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