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CAS-1428593-Z4D8V8
506 5 2018-2-11
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djiuser_UpT31HmLs84f
lvl.1
Germany
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Hello my repair case hangs at "under repair" for more than 6 days. Can you check whats going on ?

Best regards Olaf
2018-2-11
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DJI Thor
Administrator
Flight distance : 13602 ft
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Olaf, sorry for this, I will forward the case to the local team to check and try to escalate the process. Appreciate your patience.
2018-2-11
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djiuser_UpT31HmLs84f
lvl.1
Germany
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Hi Thor . Got the Spark back today. Many thanks for the escalation .. that was fast
2018-2-13
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DJI Thor
Administrator
Flight distance : 13602 ft
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Great glad to help.
2018-2-15
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Halecrater
lvl.1
Flight distance : 31821 ft

United Kingdom
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Hi DJI Thor have just sent you a message about my replacement, hope you can help?
2018-3-20
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DJI Thor
Administrator
Flight distance : 13602 ft
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Halecrater Posted at 2018-3-20 07:05
Hi DJI Thor have just sent you a message about my replacement, hope you can help?

Sure, I had actually replied your new post, please check.
2018-3-20
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