Mavic Air Fail during Boomerang QuickShot Mode
4101 10 2018-2-14
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CHSDrone1
lvl.2
United States
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Hey everyone,

I'm a newbie drone pilot - just took delivery of my Mavic Air on Monday.  So far the drone has functioned and handled like a dream - super easy to take photos & videos.  However today something interesting happened.  I was testing out the different quick shot modes in a public park and the Mavic Air handled the dronie shot perfectly ... but then when I selected Boomerang the drone moved laterally and crashed into a tree.  Luckily the drone escaped with zero damage - either to the propellers or to the drone itself ... in fact the drone kept flying like a champ.  But ... the big question I have for everyone is shouldn't the drone have detected the tree? Thanks!
2018-2-14
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi CHSDrone1. We're sorry to hear of the incident. Glad to hear that the drone is okay. The Mavic Air has sensors in the front, back, and bottom. Please make sure to fly in an area free of obstacles that may hit the drone from the sides when using Quickshot modes.
2018-2-14
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RichInGa
lvl.4
Flight distance : 449344 ft
United States
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I think the obstacle detection is great, but don't rely upon it.  If I see the drone headed for disaster -- I'll hit the pause button and the drone will stop. One of the things I like to tell new pilots is to get a cheap drone and practice with that whenever you get a chance.  I have a Mavic Air, 2 3DR Solos, Hubsan 501c -- but I probably have flown the most out of my $20 mini whoop.  I'll practice smooth turns, manual orbits, transitions from forward flight to flying sideways (while still going in the same direction)  Inverse orbits,  Helix -- all in my living room during a commercial break.
2018-2-14
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Bigplumbs
First Officer
Flight distance : 620164 ft
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United Kingdom
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Man

You need to look at where you are flying before you try the quickshots. Choose a big open area
2018-2-14
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Tadango
lvl.4
Flight distance : 232359 ft
United Kingdom
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Boomerang means it flies to the sides, and it does not have sensors there. The same with any autonomous flying mode.....
2018-2-14
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CHSDrone1
lvl.2
United States
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Thanks everyone - luckily the drone only brushed some branches from the tree and remains unscathed.   I really wasn't familiar with the flight pattern of the boomerang mode and figured that the drone would sense the tree.  Lesson learned ...  I'll only use boomerang in big wide open areas.  
2018-2-15
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fans6e44dc92
lvl.2
Flight distance : 161831 ft
Turkey
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I’m having the exact same issue... boomerang mode is not workıng right
2018-6-24
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DJI Tony
Administrator

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fans6e44dc92 Posted at 2018-6-24 03:49
I’m having the exact same issue... boomerang mode is not workıng right

Hi, sorry for the inconvenience, would it be possible if you can upload a video of the issue, you can use dropbox and google drive then provide the link here? may I have the model of your phone and DJI Go 4 app version as well?
2018-6-24
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fans6e44dc92
lvl.2
Flight distance : 161831 ft
Turkey
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DJI Tony Posted at 2018-6-24 14:47
Hi, sorry for the inconvenience, would it be possible if you can upload a video of the issue, you can use dropbox and google drive then provide the link here? may I have the model of your phone and DJI Go 4 app version as well?



Here is the Sample 1

My Phones are Samsung Note8 & Iphone X
Go 4 app Last version
2018-6-26
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fans6e44dc92
lvl.2
Flight distance : 161831 ft
Turkey
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DJI Tony Posted at 2018-6-24 14:47
Hi, sorry for the inconvenience, would it be possible if you can upload a video of the issue, you can use dropbox and google drive then provide the link here? may I have the model of your phone and DJI Go 4 app version as well?



Here is the second sample

after second update its start to fail & draw different circles

please fix it
2018-6-26
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Wantedj
New

Kazakhstan
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I have had exactly the same issue few days ago! But my mavic crashed more seriously than one's above.
2019-7-13
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