Mavic Air - gap between body and arm
4170 16 2018-2-20
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Gorzula
lvl.1
Flight distance : 1014 ft

Poland
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Hi!
I noticed a gap on the arm. Its propably after my only crash i had from like 1m in my room :/ does it need fixing? is it hard to do on my own ? or should I look for dji service? Will it req a new arm or is it simple "screw" fixing?


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2018-2-20
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Wachtberger
Captain
Flight distance : 261509 ft
Germany
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The gap is obvious and I don't have it on mine. I suggest you contact DJI support with the pictures and ask them.
2018-2-20
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Gorzula
lvl.1
Flight distance : 1014 ft

Poland
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I remember the arm folding on crash, and the second one doesnt have a gap. OK i contacted DJI reseler in my country and Im waiting on the response
2018-2-20
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Buzzyone
Second Officer
Flight distance : 4647913 ft
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France
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If you pull and push the arm on its axis does the gap open & close up?

On the Mavic Pro the rear arms have a single screw which locks the arm onto the axle secured in the body, from memory I think the air is the same.

The screw gets stripped in crashes and can fall out, or if the impact is really bad it snaps it, with a 1,5mm hex tool, check the screw is tight, don't over do it or you will strip or snap the screw. If it is slack and turns then you will need to send your drone in, spares are not available for the air yet and taking it apart will void your warranty.

2018-2-20
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Gorzula
lvl.1
Flight distance : 1014 ft

Poland
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Two screws on Mavic, and I tried to tight those screws after i noticed it but with no diffrence :/ but they are not loose...
2018-2-20
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Gorzula
lvl.1
Flight distance : 1014 ft

Poland
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if I push/pull it closes up the gap
2018-2-20
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Strobing_NYC
lvl.4
Flight distance : 3866470 ft
United States
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Maybe try removing the screw and then putting it in the proper place and then tighten it back up. Does it still fly?
2018-2-20
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Gorzula
lvl.1
Flight distance : 1014 ft

Poland
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Tried removing them and putting back - no difference :/ it works normal ( as far as I can check in my room now - 12 am in Poland right now)
2018-2-20
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DJI Elektra
DJI team
Hong Kong
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Gorzula Posted at 2018-2-20 15:01
I remember the arm folding on crash, and the second one doesnt have a gap. OK i contacted DJI reseler in my country and Im waiting on the response

Gorzula, I would recommend you contact our support and start a case for further check: http://www.dji.com/support Thanks for your support.
2018-2-20
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Gorzula
lvl.1
Flight distance : 1014 ft

Poland
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DJI Elektra Posted at 2018-2-20 18:16
Gorzula, I would recommend you contact our support and start a case for further check: http://www.dji.com/support Thanks for your support.

Elektra, do you know what type of estimate cost it would be to fix it?  is it like 50 $ or more likely 500$?
2018-2-20
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DJI Thor
Administrator
Flight distance : 13602 ft
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Gorzula Posted at 2018-2-20 23:41
Elektra, do you know what type of estimate cost it would be to fix it?  is it like 50 $ or more likely 500$?

Hi there, since we don't have your drone in hand, we are not able to estimate the possible cost. Our engineers will give the drone an overall check and make the damage assessment when we receive the drone, after that, we will send you the invoice.
2018-2-22
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Gorzula
lvl.1
Flight distance : 1014 ft

Poland
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Thanks for all replies ! Got it resolved with my DJI reseller
2018-2-22
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DH_Pilot
Second Officer
Flight distance : 3301621 ft
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Slovakia
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Gorzula Posted at 2018-2-22 03:13
Thanks for all replies ! Got it resolved with my DJI reseller

If I may ask what was done? How it was resolved?
2018-2-22
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Nillok
lvl.2
Flight distance : 51585 ft
Sweden
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I seem to have the same gap. Did you change it at your reseller or how did you solve it?
2018-2-23
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AVI.P
lvl.1
Flight distance : 3980 ft
Israel
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Nillok Posted at 2018-2-23 15:10
I seem to have the same gap. Did you change it at your reseller or how did you solve it?

Nillok, did you resolve the issue?
2018-6-3
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Nillok
lvl.2
Flight distance : 51585 ft
Sweden
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AVI.P Posted at 2018-6-3 05:42
Nillok, did you resolve the issue?

Nope I haven't done anything with it.
2019-2-3
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eYeSkYeYe
First Officer

Croatia
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DH_Pilot Posted at 2018-2-22 12:10
If I may ask what was done? How it was resolved?

I am curious about the answer too.....
2019-2-3
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