DJI Thor
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Flight distance : 13602 ft
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djiuser_REwLepleaSV5 Posted at 2018-3-1 17:54
Why do companies run businesses like this?
Fair enough Dji Susan seems trying, but customer service by email is a joke at best. Why does the customer have to complain before things change. Yes there will always be mistakes and problems which need fixing. But this company doesnt even have basic customer service skills. They can't even close my account. Its just too diffcult. How they ever got a drone to fly is a miracle.
Are there any good drone companies out there that give a s**t about their customers?
We are terribly sorry for the difficulties that you've experienced. We are doing our hard on helping you, and either from each channel, we will also do the best to keep improving our service. Please let us know the specific issue of your case, we would like to help. BTW, basically, the account on the forum doesn't support closing. Thank you for your understanding. |
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