GIMBAL MOTOR OVERLOAD
1527 5 2018-2-28
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Jose Navarrete
lvl.2
Flight distance : 295502 ft
Chile
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Hello guys, I got my MA about a week ago and everything looked perfect and amazing, but one day I got the annoying message "Gimbal motor overload", the gimbal went crazy and moved all over and then it pointed down and I could not control it.
I have no idea what caused this, I use the cover every time I transport The quad so this is very annoying and disappointing.
I uploaded the footage when this thing happened, please help me guys, I don't want to give it back.
Thanks
  
2018-2-28
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A CW
Captain
Flight distance : 13926112 ft
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United Kingdom
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Refresh the FW, reset the camera within the app and calibrate the gimbal. Try not to record in Sport mode and fly in temps not below zero c and this should help. If it persists you may have to return it.
2018-2-28
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DJI Elektra
DJI team
Hong Kong
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Hi, there. Please follow the advice above. Did you mount filter on the camera? If the problem remains, please provide me the firmware and the version of your app. And I will forward the situation to our engineers for further check. Please keep us updated, thanks.
2018-2-28
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Jose Navarrete
lvl.2
Flight distance : 295502 ft
Chile
Offline

DJI Elektra Posted at 2018-2-28 20:26
Hi, there. Please follow the advice above. Did you mount filter on the camera? If the problem remains, please provide me the firmware and the version of your app. And I will forward the situation to our engineers for further check. Please keep us updated, thanks.
https://www.youtube.com/watch?v=XPmWvxeSp7E

Thank you very much, but I haven't mounted any filter on the camera, I calibrated the IMU (just in case) and formatted SD and internal memory.
Last night I flew it and the gimbal behaved well. If the problem persists I will provide you the firmware and version  for the engineers to check.
Thanks.
2018-3-1
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Jose Navarrete
lvl.2
Flight distance : 295502 ft
Chile
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Hi guys I did the update and know I haven't had the issue.
2018-3-2
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DJI Elektra
DJI team
Hong Kong
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Jose Navarrete Posted at 2018-3-2 17:43
Hi guys I did the update and know I haven't had the issue.

Glad you did not have the issue any more. Please keep us updated, if the problem appears again.
2018-3-5
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