My Dji osmo+ gives me pink/green screens when connected to my cellular device. It records on microsd card the same way it appears on the screen.

When using digital zoom, macro blocking elements also zoom in which makes me believe this is an issue with the camera component.

Firmware and app are up to date. Was working well before and after updates. Please help DJI.

Sorry to know you are experiencing difficulties, could you please upload several original pictures from SD card to Dropbox or Google Driver and post the link here? So that we could download it for further analysis? Thank you very much.

So are the lines and bars appearing on your device screen or on the images found on your SD Card?  If they are appearing on your SD Card, have you tried a different card making sure it's compatible with high resolution images (Type 10 or higher).  Secondly, try a lower resolution and see if the problem persists.  if it does, then it could be the card, if it doesn't then it's definitely the wrong type of SD Card.

DJI Mindy Posted at 2018-3-5 03:19
Sorry to know you are experiencing difficulties, could you please upload several original pictures from SD card to Dropbox or Google Driver and post the link here? So that we could download it for further analysis? Thank you very much.

Hi Dji Mindy. You can download the content from here: https://we.tl/OeWVtOkiLr

Please confirm if you've been able to download.

Regards,
Marc

MarcADC Posted at 2018-3-8 16:48
Hi Dji Mindy. You can download the content from here: https://we.tl/OeWVtOkiLr

Please confirm if you've been able to download.

Thanks for the footage, we will download them and escalate the issue to our engineers for analysis, I will keep you updated soon.

Thanks for your patience, it seems there is a hardware issue with your Osmo+, please contact our support to start a ticket and send in the device for further evaluation and repair service, sorry for the trouble caused.