No verification code in DJI Assistant 2
6052 4 2018-3-15
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T-HK
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Hong Kong
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Hi,
When login into DJI Assistant 2 on Mac, it asks for a Verification Code. However, no verification code is shown. From where do I get the verification code?
2018-3-15
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Punchbuggy
First Officer
Flight distance : 483166 ft
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Australia
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That's because your Mac can't reach the DJI server to obtain a code to display. I'd check your anti-virus/firewall software to see if the Assistant 2 app is being blocked by default.
2018-3-18
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DJI Elektra
DJI team
Hong Kong
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Or you can try to change a PC and download the latest version of DJI Assistant 2. Thanks for your support.
2018-3-18
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fans0c2917d9
lvl.1
Flight distance : 9738 ft
Canada
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You're not getting the verification code because your firewall is blocking dji assistant. If you're using a mac go to your system preferences, security and private, firewall, click on firewall options. Then click on the plus sign and add the relevant dji assistant application(s). See photo below. Once added, restart the app and you would be good to go.
Hope this helps.
2018-12-15
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Scatterblak
lvl.1

United States
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fans0c2917d9 Posted at 2018-12-15 14:41
You're not getting the verification code because your firewall is blocking dji assistant. If you're using a mac go to your system preferences, security and private, firewall, click on firewall options. Then click on the plus sign and add the relevant dji assistant application(s). See photo below. Once added, restart the app and you would be good to go.
Hope this helps.

This is incorrect - you can safely ignore this post, if you're using DJI 2 Assistant to connect to a Phantom 4.
2022-7-3
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