Cannot update DJI Go 4
1267 9 2018-3-24
Uploading and Loding Picture ...(0/1)
o(^-^)o
nywrecker
Second Officer
Flight distance : 832421 ft
Offline

My iPhone is showing that I am running 4.2.6.
When I go to the App Store, I see that 4.2.8is available but there is no Download or Update button. I only see Open, which obviously will not update my app.
What am I missing?

2018-3-24
Use props
bmoralesii
lvl.2
Flight distance : 16053 ft
United States
Offline

Go to Update and swipe down to refresh the list of available updates.
2018-3-24
Use props
B1houdini
First Officer
Flight distance : 927927 ft
United States
Offline

You could delete the old version and reinstall the new version. I would make sure that you sync all your flight data to DJI cloud first.
Not sure what else might be lost.
Someone on the forum probably had a better answer then mine.


2018-3-24
Use props
sky6105
Second Officer
Flight distance : 345653 ft
United States
Offline

I had to uninstall it and reinstall it now it's uptodate.
I had the same problem.
2018-3-24
Use props
nywrecker
Second Officer
Flight distance : 832421 ft
Offline

bmoralesii Posted at 2018-3-24 10:10
Go to Update and swipe down to refresh the list of available updates.

The available update at the App Store is 4.2.8. Nothing to refresh there.
The problem is that the App Store thinks my iPhone has it and it only allows me to open the app, not update or download it.
I will try uninstalling it and re install fresh.
2018-3-24
Use props
Bluehook
lvl.4
Flight distance : 790814 ft
United States
Offline

nywrecker Posted at 2018-3-24 16:00
The available update at the App Store is 4.2.8. Nothing to refresh there.
The problem is that the App Store thinks my iPhone has it and it only allows me to open the app, not update or download it.
I will try uninstalling it and re install fresh.

I'm having the EXACT same issue with Android in the Google Play store.

Is this update mandatory?


(I've asked this question 3 times in 3 different threads here and yet to get an answer.)
2018-3-24
Use props
DJI Elektra
DJI team
Hong Kong
Offline

Thanks for your feedback. Please try to reinstall to upgrade the app.
2018-3-25
Use props
nywrecker
Second Officer
Flight distance : 832421 ft
Offline

DJI Elektra Posted at 2018-3-25 23:25
Thanks for your feedback. Please try to reinstall to upgrade the app.

I uninstalled 4.2.6 and was able to download 4.2.8.
However there is an obvious bug out there because several users are complaining about the same issue.
2018-3-26
Use props
DJI Elektra
DJI team
Hong Kong
Offline

nywrecker Posted at 2018-3-26 08:00
I uninstalled 4.2.6 and was able to download 4.2.8.
However there is an obvious bug out there because several users are complaining about the same issue.

Just confirmed with our engineers, the phased release of DJI GO 4 for iOS 4.2.8 is staged rollout. Please wait patiently.
2018-3-28
Use props
bmoralesii
lvl.2
Flight distance : 16053 ft
United States
Offline

nywrecker Posted at 2018-3-24 16:00
The available update at the App Store is 4.2.8. Nothing to refresh there.
The problem is that the App Store thinks my iPhone has it and it only allows me to open the app, not update or download it.
I will try uninstalling it and re install fresh.

http://www.idownloadblog.com/201 ... -store-updates-tab/

Uninstalling and reinstalling the app will force the update, but it also deletes all existing data for the app (at least in IOS)...
2018-3-28
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules