WebParrot
First Officer
Flight distance : 23625 ft
United States
Offline
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theinvisibledog Posted at 2018-3-27 08:51
Haha - good point!
10th March so timing was pretty good, better than ordering direct from HK/China sellers
UK based seller but items have come from The East to be dispatched from them
I speak from experience....
Back in November, 2017 I ordered a Mavic Pro. It arrived quickly, but there was a manufacturing error with the Props.
I received 9 Counter Clockwise and only One Clockwise (there's some of my posts on this back in December). Anyhow, after filing a Case and exchanging numerous emails, DJI Susan came to the rescue, got me a phone interview with a stateside problem solver who sent me EIGHT CW props ... at that point I was made more-than "whole" and could finally fly.
Last week ( 3 months later) got notified via email that my "case was resolved" and they were sending me a set of PROPS !! Today, I picked up a rather large box with one (1) full set of props ... two more CCW and two more CW ! FWIW, I contacted them and offered to send them back, but no reply yet.
FWIW, the box was large enough to fit a whole Mavic, stuffed with paper and 4 props.... Oh... and I had to sign for it with UPS !! So as you can see... sometimes things get fixed, but not "officially" for many months. |
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