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Matthew Dobrski
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Simple question, again: is it possible to edit the content of DJI website and store pages with CLEARLY VISIBLE warning of Phantom 4 Pro Plus Android OS limitations as compared to a version with standard RC?

EDIT: this is not a complain nor an attempt to start disscussion. I did extensive research before purchase of my P4P+ and was aware of 3rd party apps limitation as stated in FAQ section. It's a mere suggestion in order to avoid apparent misunderstanding of P4P+ specific features. It's a suggestion on behalf of future buyers of P4P drone, which may find this issue confusing and/or misleading.
2018-3-31
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nazt_7
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I'm totally with you captain. Is it so hard for DJI to make p4p+ compatible with software that provide automatic flight mission. This drone aint cheap, and we use it for work.
2018-3-31
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Labroides
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We see posts like this every week or so.
Ever since the P4 pro was released over a year ago, it has been extremely well known that you can't run any useful 3rd party apps on the P4 pro+.
Every week the topic is discussed extensively in forums and it would only take an ounce of research to find out the state of play.
You would think that people buying such an expensive and specialised drone would do their homework.
How dificult is to edit the content of DJI website and store pages with CLEARLY VISIBLE warning of Phantom 4 Pro Plus Android OS limitations as compared with standard RC?
To answer your question, I'd refer you to the P4 pro FAQ which you'll find here:  https://www.dji.com/phantom-4-pro/info#faq
Here's Q10 from the remote controller section:
    10.  Can I download other apps onto the Phantom 4 Pro + remote controller display?
    No. Currently the Phantom 4 Pro + controller does not support downloading additional third party apps.
That seems to be just what you are asking for and it's been there ever since the P4pro was released.
If you didn't do any homework and use Google or read forums to find that out, you could have read it in the FAQ
That the P4pro+ doesn't run 3rd party apps is no secret.
It's well publicised.
Anyone buying one and assuming it will do what you want
without doing any research, only has themselves to blame and shouldn't try to transfer blame to DJI (or use a super large font in forum posts).
2018-3-31
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Matthew Dobrski
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Labroides Posted at 2018-3-31 01:19
We see posts like this every week or so.
Ever since the P4 pro was released over a year ago, it has been extremely well known that you can't run any useful 3rd party apps on the P4 pro+.
Every week the topic is discussed extensively in forums and it would only take an ounce of research to find out the state of play.

Labroides, this time you really didn't get the message ... How do you understand the meaning of CLEARLY VISIBLE? I posted this question because these never ending complains and whining about P4P+ are driving me crazy !!! I did my homework before purchasing P4P+ a year ago and never regret my decision. I knew what I'm buying ... and you should guess that before attempting to lecture me, dear comrade ... Gee!

And - BTW - it's is NOT extremely well known fact, it's hidden deep in FAQ section. If it will be well known, this conversation will never happen. I'm going to take a shower now ...
2018-3-31
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Labroides
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Matthew Dobrski Posted at 2018-3-31 01:53
Labroides, this time you really didn't get the message ... How do you understand the meaning of CLEARLY VISIBLE? I posted this question because these never ending complains and whining about P4P+ are driving me crazy !!! I did my homework before purchasing P4P+ a year ago and never regret my decision. I knew what I'm buying ... and you should guess that before attempting to lecture me, dear comrade ... Gee!

And - BTW - it's is NOT extremely well known fact, it's hidden deep in FAQ section. If it will be well known, this conversation will never happen. I'm going to take a shower now ...

Labroides, this time you really didn't get the message ... and you should guess that before attempting to lecture me, dear comrade ... Gee!
The message is extremely unclear and now that you've responded, I'm even more confused as to what it is.
Are you complaining or not?  What you've written is very unclear.
And - BTW - it's is NOT extremely well known fact, it's hidden deep in FAQ section. If it will be well known, this conversation will never happen.
Not well known??
There are threads discussing this on every DJI forum every week.
You just confirmed that yourself.
2018-3-31
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Hellsgate
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Matthew Dobrski Posted at 2018-3-31 01:53
Labroides, this time you really didn't get the message ... How do you understand the meaning of CLEARLY VISIBLE? I posted this question because these never ending complains and whining about P4P+ are driving me crazy !!! I did my homework before purchasing P4P+ a year ago and never regret my decision. I knew what I'm buying ... and you should guess that before attempting to lecture me, dear comrade ... Gee!

And - BTW - it's is NOT extremely well known fact, it's hidden deep in FAQ section. If it will be well known, this conversation will never happen. I'm going to take a shower now ...

I beg to differ on one point.
When i purchased my p4p i had the option of buying the + but a very quick google search instantly revealed the facts about 3rd party apps.
Thus i chose to stay with the p4p.
So saying that it was well hidden in the faqs is not correct.
2018-3-31
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Matthew Dobrski
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Hellsgate Posted at 2018-3-31 02:03
I beg to differ on one point.
When i purchased my p4p i had the option of buying the + but a very quick google search instantly revealed the facts about 3rd party apps.
Thus i chose to stay with the p4p.

Than why - in the name of God - so many people is misinformed and disappointed, venting here? Because they're lazy morons? Perhaps, but there's a simple solution: warning up front, right below Buy Now button, where everybody must choose the version of P4P...
2018-3-31
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nazt_7
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Labroides Posted at 2018-3-31 01:19
We see posts like this every week or so.
Ever since the P4 pro was released over a year ago, it has been extremely well known that you can't run any useful 3rd party apps on the P4 pro+.
Every week the topic is discussed extensively in forums and it would only take an ounce of research to find out the state of play.

Im not trying to start an argument without point here, but as point 10, ive managed to download and install app for flight mission (even though at present it only able to communicate to RC+ via usb) . Im hoping this could be a start, and finally it will be well applied for the flight mission.
2018-3-31
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merc slk amg
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nazt_7 Posted at 2018-3-31 00:55
I'm totally with you captain. Is it so hard for DJI to make p4p+ compatible with software that provide automatic flight mission. This drone aint cheap, and we use it for work.

This is nothing unusual, people buy something as they are clearly aware of what the product is capable of doing. But still complaining about what's possible with the product, it's about cars, boats and GPS systems and more.
Personally, I usually look at the benefits of my products.
Of course, improvements can be desired, which is often possible with today's systems.
So this discussion has a nice future. Just hope it will be a nice serious future discussion without capital letters.
2018-3-31
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nazt_7
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merc slk amg Posted at 2018-3-31 02:17
This is nothing unusual, people buy something as they are clearly aware of what the product is capable of doing. But still complaining about what's possible with the product, it's about cars, boats and GPS systems and more.
Personally, I usually look at the benefits of my products.
Of course, improvements can be desired, which is often possible with today's systems.

Look at post #8
2018-3-31
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Hellsgate
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Matthew Dobrski Posted at 2018-3-31 02:10
Than why - in the name of God - so many people is misinformed and disappointed, venting here? Because they're lazy morons? Perhaps, but there's a simple solution: warning up front, right below Buy Now button, where everybody must choose the version of P4P...

Im not trying to argue the point on the contrary i agree with you.
I dont understand why the +  model was brought out with such a deficiency i probably would have bought one myself if it werent for the fact that you couldnt use 3rd party apps at the time.
I guess i was lucky that i looked into it first before buying otherwise i probably would be one of those also complaining about it.
So i also tend to agree with lab on this if those choosing to spend a large amount of money on such an item dont do their research then well thats their problem.
But the issue was definatly made clear, all one had to do was google it.
2018-3-31
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Hellsgate
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Just to add to my last
I undestand your frustration with this topic but is it any different to the multiple threads about firmware issues?
2018-3-31
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Matthew Dobrski
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Hellsgate Posted at 2018-3-31 02:41
Im not trying to argue the point on the contrary i agree with you.
I dont understand why the +  model was brought out with such a deficiency i probably would have bought one myself if it werent for the fact that you couldnt use 3rd party apps at the time.
I guess i was lucky that i looked into it first before buying otherwise i probably would be one of those also complaining about it.

Hellsgate, Brother, I beg you: read your own writing again ...

But the issue was definatly made clear, all one had to do was google it.


Don't you see the absurdity of such statement? Google it?
2018-3-31
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Matthew Dobrski
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Hellsgate Posted at 2018-3-31 02:47
Just to add to my last
I undestand your frustration with this topic but is it any different to the multiple threads about firmware issues?

Yes, it is different: it's easily avoidable by performing simple edit to a Buy Now page, while firmware convolutions (and following bursts of complains) are much more difficult to avoid ...
2018-3-31
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Hellsgate
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Matthew Dobrski Posted at 2018-3-31 02:51
Hellsgate, Brother, I beg you: read your own writing again ...

But the issue was definatly made clear, all one had to do was google it.

Ummm no i dont actually it is exactly what i did when choosing which drone to purchase.
I looked at the specs on the p4p+ and very quickly noted that 3rd party apps could not be used.
So i dont see your point .
Like i said i do agree with you but the information is and was always there for people to view.So for them to come here complaining about it after purchase is well like trying to whip a horse after its already bolted.

Dji could have made it clearer that 3rd party apps couldnt be used yes this is true
2018-3-31
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Matthew Dobrski
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Hellsgate Posted at 2018-3-31 02:59
Ummm no i dont actually it is exactly what i did when choosing which drone to purchase.
I looked at the specs on the p4p+ and very quickly noted that 3rd party apps could not be used.
So i dont see your point .

Dji could have made it clearer that 3rd party apps couldnt be used yes this is true.

And that's exactly what I was trying to say! Case closed, good night everybody ...
2018-3-31
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nazt_7
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Call me stubborn, ignorance, moron or whatever, but pls see my reply at #8. Im not a techie, but 3rd party for flight plan (pix4d) is installable, could it be a hope to fully use the 3rd party app. If software is the only issue, i really hope that there is a solution from DJI, if it is hardware then i dont know, like i said im not a techie, im a surveyor that need to make orthophotos taken on specific flight path. Struggling to refuse that new RC is the only solution. Sorry....
2018-3-31
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Labroides
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nazt_7 Posted at 2018-3-31 04:44
Call me stubborn, ignorance, moron or whatever, but pls see my reply at #8. Im not a techie, but 3rd party for flight plan (pix4d) is installable, could it be a hope to fully use the 3rd party app. If software is the only issue, i really hope that there is a solution from DJI, if it is hardware then i dont know, like i said im not a techie, im a surveyor that need to make orthophotos taken on specific flight path. Struggling to refuse that new RC is the only solution. Sorry....

but 3rd party for flight plan (pix4d) is installable, could it be a hope to fully use the 3rd party app
Installing is one thing, but running and controlling the drone is quite different.
You'll find out when you test it.
I think if it works, someone would have already discovered that.
Your drone will create really good orthophotos but you need a different controller.
Look around and you should be able to find someone that wants to buy your controller.
2018-3-31
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KedDK
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In my point of view it is not the knowledge of being able or not to install third party apps that is the problem. The big problem is that you don't know you would need third party apps to get full usage of your equipment.
The + is advertised as a complete aerial imaging solution but as you get in to the use of it you find out it is far from a complete solution, there is a lack of functionality in both the app and the associated computer software offered by DJI.
2018-4-1
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Matthew Dobrski
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KedDK Posted at 2018-4-1 23:32
In my point of view it is not the knowledge of being able or not to install third party apps that is the problem. The big problem is that you don't know you would need third party apps to get full usage of your equipment.
The + is advertised as a complete aerial imaging solution but as you get in to the use of it you find out it is far from a complete solution, there is a lack of functionality in both the app and the associated computer software offered by DJI.


In my point of view it is not the knowledge of being able or not to install third party apps that is the problem.



Yes, it is, and that's the only reason for my OP. Buyers are missing this information and complaining after the fact. P4P+ as a complete aerial imaging solution or not is a matter of discussion, but not here, not in this thread.
2018-4-2
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hallmark007
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Matthew Dobrski Posted at 2018-4-2 11:00
In my point of view it is not the knowledge of being able or not to install third party apps that is the problem.

I suppose what we are seeing is a very normal marketing campaign from a company advertising a product.
If marketing guys were to start off their advertising campaigns advertising everything the product doesn’t contain then there would be no need for marketing.
Most purchasers approach buying products by examining what the product has to offer them, not what it doesn’t have, that’s where concerned buyers will go the extra mile to do some research.
If it’s new buyers then most will not be aware of third party apps so will be buying purely on what is on offer, for those upgrading I’m sure they will research both what the drone offers and what it doesn’t that may be on their wishlist.
I think the main problem with P4+ is those who impulse buy and first time buyers realise later that their purchase is more confined than the cheaper option P4Pro , this is wholly the responsibility of the buyer.
How many products in any marketing or advertising campaign have you seen a list of options not included and in particular options that the seller doesn’t even supply.
2018-4-2
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Matthew Dobrski
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hallmark007 Posted at 2018-4-2 14:08
I suppose what we are seeing is a very normal marketing campaign from a company advertising a product.
If marketing guys were to start off their advertising campaigns advertising everything the product doesn’t contain then there would be no need for marketing.
Most purchasers approach buying products by examining what the product has to offer them, not what it doesn’t have, that’s where concerned buyers will go the extra mile to do some research.

Point taken, Brother hallmark. I guess I'm trying to change the flow direction of a river ... Oh well ...
2018-4-2
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Punchbuggy
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Matthew Dobrski Posted at 2018-4-2 16:20
Point taken, Brother hallmark. I guess I'm trying to change the flow direction of a river ... Oh well ...

Hey, and why not? ;-)

Been watching this thread and thought I'd wade in. It's all perception - is not being able to load third-party apps a weakness or is it a strength - or both? While it means that you can't install other apps which you may want to use, it also ensures that the DJI Android build can't be impacted by a "free radical". Hey, there's a lot or cr@p apps out there...

By way of comparison, I've worked in IT departments for a number of large companies. Every one, and I mean every one, have locked down their fleet of desktop PCs to ensure that other apps can't be installed which may introduce a support headache or which may lead to licensing issues. This is a common practise.

But I take your original point, Matt. DJI should state up-front that it's a locked down build "to ensure the ongoing stability of the controller, and too simplify the trouble-shooting of issues due to guaranteed consistency". Their marketing department are welcome to use my words (hehe). It's necessary information to allow an informed decision on which model to buy (even though I did research this when the model first came out and decided on having maximum freedom, as opposed to the brilliant screen).
2018-4-2
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Game_of_Drones
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To the op, it's on purpose, same reason they offer the goggles with every consumer model but don't mention very loudly that the Mavic Pro is the only model that works completely wireless with the goggles. People would buy a lot less goggles and plus controllers if they were more up front about the, well, truth.
2018-4-3
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justmryan
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Thanks for your information. We will feedback to the departments.
2018-4-4
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Matthew Dobrski
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justmryan Posted at 2018-4-4 00:02
Thanks for your information. We will feedback to the departments.

We who? What departments?
2018-4-4
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hallmark007
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Game_of_Drones Posted at 2018-4-3 14:34
To the op, it's on purpose, same reason they offer the goggles with every consumer model but don't mention very loudly that the Mavic Pro is the only model that works completely wireless with the goggles. People would buy a lot less goggles and plus controllers if they were more up front about the, well, truth.

It’s important when being critical not to just say stuff that suits your argument and exaggerating won’t help your plight so you will read in link below that cables needed for goggles are indeed advertised .

https://store.dji.com/product/dji-goggles
2018-4-4
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fans8602d594
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Thanks for your information.
We will feedback to the departments.
2018-4-7
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Matthew Dobrski
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fans8602d594 Posted at 2018-4-7 19:17
Thanks for your information.
We will feedback to the departments.

Again, we who? What departments are you talking about? Who are you?
2018-4-8
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Labroides
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Matthew Dobrski Posted at 2018-4-8 00:22
Again, we who? What departments are you talking about? Who are you?

Whoever he is, the outcome will be the same.
2018-4-8
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Matthew Dobrski
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Labroides Posted at 2018-4-8 00:51
Whoever he is, the outcome will be the same.

A big brother? It's creepy ... I've got a goose bumps ...
2018-4-8
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hallmark007
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Matthew Dobrski Posted at 2018-4-8 00:59
A big brother? It's creepy ... I've got a goose bumps ...

Who was involved?
What happened?
When did it take place?
Where did it take place?
Why did that happen?
2018-4-8
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goldrock
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Punchbuggy Posted at 2018-4-2 19:25
Hey, and why not? ;-)

Been watching this thread and thought I'd wade in. It's all perception - is not being able to load third-party apps a weakness or is it a strength - or both? While it means that you can't install other apps which you may want to use, it also ensures that the DJI Android build can't be impacted by a "free radical". Hey, there's a lot or cr@p apps out there...

i can understand locking down someones work computer as it is the property of the company. These are drones we have purchased. They are ours. I guess we would be within our rights to ask for a refund when the app asks for our consent. We purchase these without entering into a contract. The same goes for all software. Dont get me started on the,  "now can install up to 20 third party apps".  P.S - typing this from the plus controller with my new 3rd party app. Thats all its good for
2018-4-8
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Matthew Dobrski Posted at 2018-4-8 00:22
Again, we who? What departments are you talking about? Who are you?

Mr Yan that reply in #25 is internal DJI rep, not sure about the second reply but a wild guess would be it is from one of the departments that got the case and now shows that the issue is going ping-pong in china among different departments ...
2018-4-8
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Matthew Dobrski
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KedDK Posted at 2018-4-8 23:08
Mr Yan that reply in #25 is internal DJI rep, not sure about the second reply but a wild guess would be it is from one of the departments that got the case and now shows that the issue is going ping-pong in china among different departments ...

Pardon my curiosity, but how did you detect this?
2018-4-8
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Labroides
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Matthew Dobrski Posted at 2018-4-8 23:53
Pardon my curiosity, but how did you detect this?

What they said wasn't something a regular member would have said.
It was the standard "we'll pass that along" response.
2018-4-9
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KedDK
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Matthew Dobrski Posted at 2018-4-8 23:53
Pardon my curiosity, but how did you detect this?

First part just by following the forum and have noticed former reply from this user, second part is as i wrote just a wild guess.
In general you will find that other than the admins in here those people turn up here and there from a low level profile and very rarely reply the replies they get on their posts.
2018-4-9
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Matthew Dobrski
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KedDK Posted at 2018-4-9 01:37
First part just by following the forum and have noticed former reply from this user, second part is as i wrote just a wild guess.
In general you will find that other than the admins in here those people turn up here and there from a low level profile and very rarely reply the replies they get on their posts.

We will see if my crusade will result in something better than what poor Don Quixote achieved ...
2018-4-9
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Punchbuggy
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Matthew Dobrski Posted at 2018-4-9 10:35
We will see if my crusade will result in something better than what poor Don Quixote achieved ...

And Don Quixote was insane and in the end died. Ooops.
2018-4-9
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Punchbuggy Posted at 2018-4-9 20:17
And Don Quixote was insane and in the end died. Ooops.

Yeah, but not before he bagged a fair swag of windmills.
2018-4-9
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