fans4cf64f90
lvl.3
Flight distance : 476243 ft
Offline
|
Had a true flyaway not due to pilot error. The spark only suffered broken props was very luck all the way around. I ldecided to send it in because it was very unsettling for me. I have to say customer service was excellent. Below is the repair slip. I have not received the spark back yet, it will arrive Tuesday. I don’t think I’m receiving a new one but check out repair slip. One new motor, that’s kinda weird . Anyway looking forward to having spark back . I want to thank customer service it was a pleasant experience !
WARRANTY PER DATA ANALYSIS. Dear Customer, This product will be covered under warranty . We will either repair it or replace it with a product that's new or equivalent to new in both performance and reliability. For more information, please visit http://www.dji.com/service/policy
Item Quantity Unit Price(USD) Total Price(USD)
GPS 1 14.00 14.00
IMU 1 9.00 9.00
Motor 1 9.00 9.00
Repair Service Fee 1 65.00/H 65.00
Freight: 0.00
Total Amount: 97.00
DJI Care deduction: 0.00
Total Payment: 0.0
|
|