Hin there

I keep getting a bug in the DJI app as it is connecting to the Air a pop up box appears on my Samsung Galaxy which states this video is not playable the box when cancelled pops back a couple of more times and disappears once i am on the main screen, This just started a couple of days ago. Any ideas?

Hi there, I'm sorry to hear about the issue that you are experiencing. Could you please show us a screenshot of the error message? We'll look into it. At the same time, may I know the model of your Samsung Galaxy mobile device? Thanks!