HELP! My P4P have issues saying SIGNAL then AIRCRAFT ENCODER ERROR
1687 5 2018-4-11
Uploading and Loding Picture ...(0/1)
o(^-^)o
DUBE
lvl.1
Flight distance : 1342 ft
  • >>>
Nigeria
Offline

Please i need help seriously my phantom 4 Pro is showing NO SIGNAL then when cliq i will see CAMERA SENSOR ERROR, HARDWARE MALFUNCTION. CONTACT DJI SUPPORT FOR REPAIRS. and also displays this under AIRCRAFT ENCORDER ERROR (0X20). Where may the problem come from please
2018-4-11
Use props
impressiver
lvl.2
Flight distance : 106535 ft
Offline

Sounds like you might need a new gimbal ribbon cable, or could possibly just be a loose connection.

I've also seen this happen when there's a firmware mismatch between the drone and gimbal. Try connecting to the DJI Assistant app and checking the versions. If it's a ribbon issue, flashing the gimbal firmware will fail.


2018-4-11
Use props
ALABAMA
First Officer
Flight distance : 10442687 ft
United States
Offline

Had any crashes or hard landings lately?
2018-4-11
Use props
dronist
First Officer
  • >>>
United States
Offline

Try this before you send it for repair. It helped a lot of people MP and P4

https://forum.dji.com/forum.php? ... &fromuid=583293

Let us know!

2018-4-11
Use props
DJI Elektra
DJI team
Hong Kong
Offline

Hi, there. Did you try to flash the firmware? If you encounter "camera error sensor"error message, I would recommend you send it back for further check. Please contact our support and start a case: http://www.dji.com/support
2018-4-11
Use props
KedDK
First Officer
Flight distance : 1133038 ft
Denmark
Offline

Just wondering, what FW versions do you have on AC and RC?
2018-4-12
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules