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HELP! My P4P have issues saying SIGNAL then AIRCRAFT ENCODER ERROR
877 5 2018-4-11
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DUBE
lvl.1
Flight distance : 1342 ft
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Nigeria
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Please i need help seriously my phantom 4 Pro is showing NO SIGNAL then when cliq i will see CAMERA SENSOR ERROR, HARDWARE MALFUNCTION. CONTACT DJI SUPPORT FOR REPAIRS. and also displays this under AIRCRAFT ENCORDER ERROR (0X20). Where may the problem come from please
2018-4-11
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impressiver
lvl.2
Flight distance : 106535 ft
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Sounds like you might need a new gimbal ribbon cable, or could possibly just be a loose connection.

I've also seen this happen when there's a firmware mismatch between the drone and gimbal. Try connecting to the DJI Assistant app and checking the versions. If it's a ribbon issue, flashing the gimbal firmware will fail.


2018-4-11
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ALABAMA
Captain
Flight distance : 10442687 ft
United States
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Had any crashes or hard landings lately?
2018-4-11
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dronist
Captain
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United States
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Try this before you send it for repair. It helped a lot of people MP and P4

https://forum.dji.com/forum.php? ... &fromuid=583293

Let us know!

2018-4-11
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DJI Elektra
Administrator
Hong Kong
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Hi, there. Did you try to flash the firmware? If you encounter "camera error sensor"error message, I would recommend you send it back for further check. Please contact our support and start a case: http://www.dji.com/support
2018-4-11
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KedDK
Captain
Flight distance : 1133038 ft
Denmark
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Just wondering, what FW versions do you have on AC and RC?
2018-4-12
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