OrthoDrone
lvl.2
Flight distance : 246342 ft
United States
Offline
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Hello all!
I’ve had a MP for roughly a month now, and use the drone for monitoring livestock and property in the very hilly and old wood forests of Appalachia. Unfortunately I’ve now had two substantial crashes with the drone. In the first case, it dropped too far behind a hill and I lost connection, and rather than undergoing RTH, it decided to visit a nearby dogwood tree and suffered a broken left front arm. This was easy enough to mend and I was back up in the air within a day. Then the drone started having issues a few weeks later with its VPS and forward avoidance (actually stopped working without apparent error codes). While trying to fix this issue with the Assistant 2 calibration (this was not a fun endeavor) I was testing the drone doing some simple figure 8’s and proceeded to fly it into the trees I “thought” I was above. I own a drone that cost about $1k (or about a dollar a piece, lol!).
So my question is simple, and I’m sure it’s been asked before - what’s the best way to get this repaired?
I’m sure the crash damage will be attributed to pilot error and not be a warranty covered item (yeah, I own that), but what about this VPS issue? I’ve been following another owner with an identical VPS and object avoidance issue and it seems that the only recourse is going to be to return his drone for evaluation. If I return my drone for evaluation and flight damage repair, will DJI just turn around and say the VPS issue relates to the crashes - even though the VPS failure is independent of the cashes time wise?
For me, the real issue is the turn around time, not the cost. Also, I love fixing things (and you wouldn’t believe some of the things I have fixed in my time)!
From what I’ve been able to determine, the repair turn around is 4-6 weeks. Is this accurate? I am technically proficient enough to do the arm repair, gimbal repair, and find parts, and do all of this much quicker than 4-6 weeks, but I would much rather have the manufacturer do this provided this doesn’t turn into a prolonged job. And then the VPS issues still hangs in the unresolved column for now.
Input appreciated, |
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