OK, it's back to barely working
711 8 2018-4-12
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fans458741a6
lvl.1
United States
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My $40 cheap ass mall drone had a more stable app than the Spark. DJI needs to fire their dev team and hire the one's the dirt cheap drone guys use.
2018-4-12
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DJI Elektra
DJI team
Hong Kong
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Hi, please tell me the problem your encounter with our app. I will forward the feedback and make improvement. Thanks for your support.
2018-4-12
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fans458741a6
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United States
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DJI Elektra Posted at 2018-4-12 17:48
Hi, please tell me the problem your encounter with our app. I will forward the feedback and make improvement. Thanks for your support.

I am displeased with the performance of the android app. Freezing stuttering video, and lost signal to the app. I was not far away. fortunately the controller allowed retun to home. I thought that is was finally working right, as the last few flights worked good. Now it's back to not working right. I feel that from DJI, I expected the quality of the software to be as good as the quality of the hardware.  I understand that the ios version of the go 4 app is much more reliable than the android app.
2018-4-12
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DJI Elektra
DJI team
Hong Kong
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fans458741a6 Posted at 2018-4-12 19:48
I am displeased with the performance of the android app. Freezing stuttering video, and lost signal to the app. I was not far away. fortunately the controller allowed retun to home. I thought that is was finally working right, as the last few flights worked good. Now it's back to not working right. I feel that from DJI, I expected the quality of the software to be as good as the quality of the hardware.  I understand that the ios version of the go 4 app is much more reliable than the android app.

Please tell me the model of your mobile device. We would recommend users use the recommended devices for better performance.
app spark.JPG
2018-4-13
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fans458741a6
lvl.1
United States
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DJI Elektra Posted at 2018-4-13 00:49
Please tell me the model of your mobile device. We would recommend users use the recommended devices for better performance.

I'm using the LG V20. I guess I could always roll the app back to the last version, was working good.
2018-4-16
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JimFandango
lvl.4
Flight distance : 130768 ft
United Kingdom
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fans458741a6 Posted at 2018-4-16 06:01
I'm using the LG V20. I guess I could always roll the app back to the last version, was working good.

I'm using a Samsung S8 and I think I've only had one app crash in the two weeks I've been using it. That's more stable that the majority of the apps I use!
2018-4-16
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fans458741a6
lvl.1
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2 flights after this and the wifi from the remote to my phone is constantly glitching.
2018-4-17
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fans458741a6
lvl.1
United States
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Solved!! I uninstalled 4.2.8 from the play store. Downloaded 4.2.6, installed it. Now everything is back to working great. Why couldn't the software testers see the video glitches? Anyway, back to being a (semi) happy customer.
2018-4-17
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DJI Elektra
DJI team
Hong Kong
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fans458741a6 Posted at 2018-4-17 17:31
Solved!! I uninstalled 4.2.8 from the play store. Downloaded 4.2.6, installed it. Now everything is back to working great. Why couldn't the software testers see the video glitches? Anyway, back to being a (semi) happy customer.

Glad you solve the problem. Happy flying.
2018-4-24
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