Mi Mavic lost connection with remote and phone on second flight and wasn’t far and high at all, and DJI after see the data were clear shows a drone lost connection anf fail to return home decided to reep me off and told me to go buy another one.  a company with no back bone. They take advantage that is no real competition out there.

Hi, I'm sorry to hear about the accident. May I know your case number, please? If there is anything else we can assist you with, please feel free to let us know, we'll here for help.

If you want others on the forum to see exactly what happened, you can post your flight log below, you will find it in your device you used.

Just click on link and follow instructions come back here and post your link

http://www.phantomhelp.com/LogViewer/Upload/

You did not specify if this was a Pro, Platinum or Air.  ~ ( I sure do wish the forum devs would fix that.)

Sounds like DJI is saying you screwed up. Post the flight log and maybe we can confirm for you?