Does anyone have the same problem after updating the last firmware update?
I updated my DJI Phantom 4 drone just last week (End of April 2018).
After the update I felt my drone is so much more stable, not easily disconnected from the RC, but I have serious problem on the video recording result.
I never had this problem before but then after the update, it caused this problem.
I appears on the video, like scattered white dot (Like sands) all-over the dark area and Zebra on the over-exposed area.
If you check the video on youtube you can see it if you maximize it. Please let me know if some of you also experiencing the same problem...
DJI Please help!
Did those problem happen in the original SD card? Please provide us the original one for further check, you can upload it to dropbox or googles and post the link here. Thanks for your support.
DJI Elektra Posted at 2018-5-9 03:13
Did those problem happen in the original SD card? Please provide us the original one for further check, you can upload it to dropbox or googles and post the link here. Thanks for your support.
Yes, it's recorded in SD Card. This is the result. I heard it's a hardware problem, I am going to change the Flexible cable on it's camera, if it still happen then it's the software bug.
DJI Elektra Posted at 2018-5-9 03:13
Did those problem happen in the original SD card? Please provide us the original one for further check, you can upload it to dropbox or googles and post the link here. Thanks for your support.
Otjep Posted at 2018-5-10 06:03
Yes, it's recorded in SD Card. This is the result. I heard it's a hardware problem, I am going to change the Flexible cable on it's camera, if it still happen then it's the software bug.
There are numerous posts about this problem here and in other forums.
It looks like it is a sensor issue. You probably have to send the drone in. Google
DJI Elektra Posted at 2018-5-21 01:26
Sorry to keep you waiting. In this case, please send it back for repair, the cable above camera maybe broken: http://www.dji.com/support
PROBLEM SOLVED!!!
Hello All, I finally found the solution. As DJI Elektra mentioned and there's also someone experienced the same thing... The fact is... My DJI Phantom 4 Flexible cable is broken. I don't know what makes it broken, but may be the age of it just need a new fresh cable... I just unlucky that it happened the same time after updating the firmware...
SO... It solved by changing the new Flexible Cable! PROBLEM SOLVED!
It's not because of the latest firmware... It's a hardware problem not software / firmware bug.
Eric13 Posted at 2018-5-11 01:06
There are numerous posts about this problem here and in other forums.
It looks like it is a sensor issue. You probably have to send the drone in.
Google