Gimbal Disconnected Error
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GC101
lvl.1
Ireland
Offline

Hi,

I'm getting a Gimbal Disconnected Error on a Phantom 3 Professional.

The last flight I had was fine I then set up to use the following day and have no video signal.

The gimbal seems to be working and moves as normal on startup, the issue seems to be with the camera.

I tried replacing with a new reformatted SD card, I also did attempt to update firmware but the most recent version is already instated.

Also would be good to know the best method of doing a factory reset so I can try this.

Thanks in advance!
2018-5-11
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DJI Elektra
DJI team
Hong Kong
Offline

Please try to tilt the gimbal and see if it works. Did you check the cable above the camera? Please provide a screenshot of the image screen.
2018-5-12
Use props
GC101
lvl.1
Offline

I did tilt the gimbal but still no picture or camera settings available.
Here are the screenshots



2018-5-17
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