Android Phone and Mavic Pro Problem
1630 5 2018-5-24
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djiuser_iCT3kBdO2S90
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Flight distance : 190 ft
United States
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My Moto X4 (OS Android 8.1.0) quit connecting with my Mavic Pro after the DJI update, 2 weeks ago.  Even the latest DJI update, 2 days ago failed to fix the problem.  Everything was fine before the update!  Don't screw with something that works fine, is what I believe
2018-5-24
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Suren
Captain
Flight distance : 13498560 ft
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South Africa
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On Android you can go back to the previous version of the app, go to site APK Mirror and search Dji Go
2018-5-24
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DJI Stephen
DJI team
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Good day. I am sorry that you are having a problem with connecting your Moto X4 (OS Android 8.1.0) to your Mavic Pro. I've tried to check on this issue today. I found out that the Moto X4 (OS Android 8.1.0) is not yet on the official compatibility mobile list for the Mavic Pro. I am going to post the lists of mobile devices that are currently compatible with the Mavic Pro.

iOS Version v4.2.12.
Requires iOS 9.0 or later. Compatible with iPhone 5s, iPhone SE, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPad Air, iPad Air Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 4 and iPad mini 4 Wi-Fi + Cellular. This app is optimized for iPhone 8, iPhone 8 Plus.
Android Version v4.2.8.
Android version 4.4.0 or later. Compatible with Samsung S8, Samsung S7 edge, Samsung S7, Samsung S6, Samsung S5, Samsung NOTE4, Samsung tabs 705c, Ascend Mate 9, Ascend Mate 7, Huawei Honor 8, Huawei P8 Max, Vivo X7, Xiaomi 5, Google Nexus 6p, Nexus 9, Google Nexus 7 II, LG V20.

*Support for additional devices available as testing and development continues.

But don't worry. Rest assured I will be sending this Information to our engineers for further development. Thank you.
2018-5-24
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djiuser_iCT3kBdO2S90
New
Flight distance : 190 ft
United States
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Suren Posted at 2018-5-24 10:16
On Android you can go back to the previous version of the app, go to site APK Mirror and search Dji Go

Thank you Suren.  It worked great!
2018-5-24
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Suren
Captain
Flight distance : 13498560 ft
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South Africa
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djiuser_iCT3kBdO2S90 Posted at 2018-5-24 11:05
Thank you Suren.  It worked great!

Glad to help
2018-5-24
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Jos A
First Officer
Flight distance : 73209 ft
Netherlands
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revert to 4.1.22 and you are fine
2018-5-24
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