Hi,

May I know how to send my Mavic Pro to DJI for repair/replacement?

I just purchased my Mavic Pro 2 days ago and when I tried to set-up and ready my self for 1st flight, then it does not work.
Seems IMU or gimbal issues because I see IMU and Gimbal errors even trying to calibrate and restarted it several times.

May I know what do I need to provide? Or during DJI Go4 app, remote control and Aircraft connection and registration, DJI already gets all the details?
I cannot see any detailed steps on the warranty and returns on Mavic Pro.

I am a very beginner in drone and this is my 1st touch and purchase of any kind of drones and I am completely confused.

Please help!!!!

Thanks!

Open a support case with DJI: https://www.dji.com/support

Good day. I am sorry to know that you are not able to use your new Mavic Pro. Let me help you with this. For you to reach DJI Technical Support all you need to do is go to this website ( http://www.dji.com/support ). I understand that you are a new drone owner. The best way to be familiarized with your new Mavic Pro is by watching official DJI videos on youtube. There are lots of helpful and educational videos that you can use on your drone. Thank you.