Broke My Drone, Repair Question
974 13 2018-5-31
Uploading and Loding Picture ...(0/1)
o(^-^)o
off2board
lvl.2
Flight distance : 379764 ft
United States
Offline

I flew my MA into a tree (in sport mode) and broke an arm.  I submitted a repair request and currently waiting to ship it out.  Has anyone had any repair work to their drone and if so, how was thier pricing?  Either way, I'm having it repaired but just curious about costs.
2018-5-31
Use props
DJI Stephen
DJI team
Offline

Good day. I am sorry that your Mavic Air crashed. We need to have the Mavic Air first, then our repair team will assess the damage. After the assessment, we will be sending you an email containing the damaged parts and a quotation as well. Thank you.
2018-5-31
Use props
Picanoc Jack
Second Officer
Flight distance : 10318117 ft
Canada
Offline

they are not that expensive, most likely 2 hours labour and parts , that's what seems to be the estimates most of the time from what I've seen on here, you're looking at less than 200.00 that was for my mavic pro.
2018-5-31
Use props
off2board
lvl.2
Flight distance : 379764 ft
United States
Offline

Picanoc Jack Posted at 2018-5-31 13:07
they are not that expensive, most likely 2 hours labour and parts , that's what seems to be the estimates most of the time from what I've seen on here, you're looking at less than 200.00 that was for my mavic pro.

Gotcha!
That's not too bad and what I was hoping for.
Thanks for replying!
2018-5-31
Use props
Picanoc Jack
Second Officer
Flight distance : 10318117 ft
Canada
Offline

off2board Posted at 2018-5-31 13:21
Gotcha!
That's not too bad and what I was hoping for.
Thanks for replying!

I did not get mine back they gave me a new one, do you have dji refresh?
2018-5-31
Use props
off2board
lvl.2
Flight distance : 379764 ft
United States
Offline

Picanoc Jack Posted at 2018-5-31 13:24
I did not get mine back they gave me a new one, do you have dji refresh?

Unfortunately, I do not.
2018-5-31
Use props
Picanoc Jack
Second Officer
Flight distance : 10318117 ft
Canada
Offline

off2board Posted at 2018-5-31 13:32
Unfortunately, I do not.

I dont know if that made any difference with me on account that the crash was indeed my fault so that made it that DJI did not cover it, so I had to pay the price, now when I said 200.00  that was CDN funds which is higher than US funds,  just let me know when they give you the quote but I am quite confident that it will be what I told you.
2018-5-31
Use props
HyLenz
lvl.4
Flight distance : 1848182 ft
United States
Offline

Recently had a 1 year old MP repaired...
Drone Nerds quoted $710. Cost me $90 and 3 weeks for estimate and shipping.
DJI $234 all in. Total time to repair 10 days includes shipping (Texas repair address. I am 1000 miles from there).
DJI sent me a new drone according to serial number check. I did not have refresh.
2018-5-31
Use props
off2board
lvl.2
Flight distance : 379764 ft
United States
Offline

Picanoc Jack Posted at 2018-5-31 13:40
I dont know if that made any difference with me on account that the crash was indeed my fault so that made it that DJI did not cover it, so I had to pay the price, now when I said 200.00  that was CDN funds which is higher than US funds,  just let me know when they give you the quote but I am quite confident that it will be what I told you.

Thanks.  Will do!
2018-5-31
Use props
off2board
lvl.2
Flight distance : 379764 ft
United States
Offline

HyLenz Posted at 2018-5-31 13:56
Recently had a 1 year old MP repaired...
Drone Nerds quoted $710. Cost me $90 and 3 weeks for estimate and shipping.
DJI $234 all in. Total time to repair 10 days includes shipping (Texas repair address. I am 1000 miles from there).

Okay.  This is reassuring.   Thanks for replying!
2018-5-31
Use props
Picanoc Jack
Second Officer
Flight distance : 10318117 ft
Canada
Offline

off2board Posted at 2018-5-31 14:51
Okay.  This is reassuring.   Thanks for replying!

yeah that's where I sent mine also, I think I paid 217.00 on account of Cdn funds since I reside in Quebec
2018-5-31
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
Offline

Sorry for the crash accident, our repair team will take care of your drone when it arrives in the facility, no worries, you can refer to the price of the main parts here: https://repair.dji.com/repair/price-inquiry
2018-5-31
Use props
off2board
lvl.2
Flight distance : 379764 ft
United States
Offline

DJI Mindy Posted at 2018-5-31 23:05
Sorry for the crash accident, our repair team will take care of your drone when it arrives in the facility, no worries, you can refer to the price of the main parts here: https://repair.dji.com/repair/price-inquiry

Thats helpful.  The pricing for the parts are a lot cheaper than I expected them to be.  Thanks for that.
2018-6-1
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
Offline

off2board Posted at 2018-6-1 04:19
Thats helpful.  The pricing for the parts are a lot cheaper than I expected them to be.  Thanks for that.

You are welcome, hope you will get it back soon.
2018-6-4
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules