camera blur to capture distant images
827 10 2018-6-9
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Andrew AS
lvl.1

Indonesia
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camera blur to capture distant images, how to solve this?

camera blur to capture distant images

camera blur to capture distant images
2018-6-9
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Optimus Prime-Mavic Air
Second Officer
Flight distance : 568704 ft
Vietnam
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Did you try to clean the lens? Recalibrate IMU, gimbal and see again, if it still happens, you should contact dji for a fix
2018-6-9
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B1houdini
First Officer
Flight distance : 927927 ft
United States
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I see the camera setting  is in Manual. Do you get camera blur in AUTO?
2018-6-9
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DJI Gamora
Administrator

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Hi, there. Andrew, may I know if this issue also showing the recorded videos in SD card as well?
2018-6-10
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Andrew AS
lvl.1

Indonesia
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B1houdini Posted at 2018-6-9 08:28
I see the camera setting  is in Manual. Do you get camera blur in AUTO?

I have tried it, but the results are still the same.
2018-6-13
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Andrew AS
lvl.1

Indonesia
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Optimus Prime-Mavic Air Posted at 2018-6-9 07:01
Did you try to clean the lens? Recalibrate IMU, gimbal and see again, if it still happens, you should contact dji for a fix

how to contact DJI ? email ?
2018-6-13
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Optimus Prime-Mavic Air
Second Officer
Flight distance : 568704 ft
Vietnam
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Andrew AS Posted at 2018-6-13 01:09
how to contact DJI ? email ?

you can contact support here: https://www.dji.com/support
2018-6-13
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Jonniedark
lvl.1
Flight distance : 134997 ft
Australia
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Interested to know how you fix it cos I have the same problem.?
2018-6-22
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biob_mav
lvl.2
Flight distance : 53612 ft
United Kingdom
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Tap to focus?
2018-9-19
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fansb8e3247a
lvl.2
Flight distance : 2594032 ft
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United States
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I had the same problem only once. My best guess for what I did wrong was remove a PolarPro ND filter while The Mavic was powered up and connected. I’m guessing that during bootup, the camera initialization was affected by the presence of the filter.  Taking it off “may” have changed things. The next reboot had no issues. I’ll never again remove or install a filter while live.
2018-10-17
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Dmoore3
New
Flight distance : 134754 ft
United States
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I've been having issues with my mavic pro with the unfocusing and black out when taking pics as well.  Tried a lot of things and even contacted dji then hoped I fixed the issue.  Just tried flying today and had the same issues about every 30 secs. Have had it less then 6 months and I take care of things this expensive and have barely flown it primarily due to poor weather.  Contacted dji  again earlier and told them of the issues again and how it's not from neglect nor abuse.  So hopefully it gets resolved.  I love this drone too.  Hopefully you find a way to resolve it as well.
2018-11-4
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