Connection problem between the phone and the remote controller
685 15 2018-6-11
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Niksu
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last Saturday came the phone announcement that the remote controller has become a new firmware.
I downloaded a new firmware and unzip the compressed file.

Thus began the following problem: when I connected the phone to the remote control wi-fi, so go Dji 4 application does not start.
If I first start the DJI go 4 application and then connect the remote controller to wi-fi then the application shuts down immediately.

What is wrong here? what do I have to do?

2018-6-11
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S-e-ven
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Try with "forget wifi" and new setup
If that doesnt work, uninstall the App, delete the cache of it first, and reinstall it.
What firmwareversion is now on your controller, please?
2018-6-11
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Niksu
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S-e-ven Posted at 2018-6-11 07:28
Try with "forget wifi" and new setup
If that doesnt work, uninstall the App, delete the cache of it first, and reinstall it.
What firmwareversion is now on your controller, please?

I allready uninstall to app and reinstall, no help. Next I try that "forget wifi". I dont know that last firmware version. Spark has been with me for two weeks. Before I started I updated the firmware.

Niko
2018-6-11
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Niksu
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S-e-ven Posted at 2018-6-11 07:28
Try with "forget wifi" and new setup
If that doesnt work, uninstall the App, delete the cache of it first, and reinstall it.
What firmwareversion is now on your controller, please?




the last view just before the app goes out.
2018-6-11
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Niksu
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S-e-ven Posted at 2018-6-11 07:28
Try with "forget wifi" and new setup
If that doesnt work, uninstall the App, delete the cache of it first, and reinstall it.
What firmwareversion is now on your controller, please?

No help. "forget wifi" uninstall, delete cache, reinstall app ... no help
2018-6-11
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S-e-ven
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Question:
Will the app "stay" without the RC on?
Have you reseted the RC?
If on, push the on/off button for 9 secs
2018-6-11
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Niksu
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S-e-ven Posted at 2018-6-11 08:15
Question:
Will the app "stay" without the RC on?

Yes. the application stays running.
2018-6-11
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S-e-ven
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Reset the RC for a try.
2018-6-11
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S-e-ven
Captain
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What phone are you using, please?
And app version?
2018-6-11
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Niksu
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S-e-ven Posted at 2018-6-11 08:18
Reset the RC for a try.

how do I get it done? to reset RC
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Niksu
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S-e-ven Posted at 2018-6-11 08:19
What phone are you using, please?
And app version?

Reset RC, no help. I have a Huawei Honor 5X.
2018-6-11
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S-e-ven
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Ok, uninstall the app again and install an older version.
4.1.15 and 4.2.12 are pretty stabil!

https://www.apkmirror.com/apk/dj ... o-4-4-2-12-release/

https://www.apkmirror.com/apk/dj ... droid-apk-download/

If that doesnt help: get in contact with DJI!
2018-6-11
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Niksu
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S-e-ven Posted at 2018-6-11 08:19
What phone are you using, please?
And app version?

problem solved. My phone is not compatible. Well it worked for two weeks but now no longer. So now buy a new phone ....
2018-6-11
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S-e-ven
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Niksu Posted at 2018-6-11 08:53
problem solved. My phone is not compatible. Well it worked for two weeks but now no longer. So now buy a new phone ....

Or maybe try an older app.
There are reports saying the honor 5x works with DJI Go4!
2018-6-11
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S-e-ven
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Also: I can be that the update got wrong.
Anyway, DJI says there is no new firmware for the RC.
So what have you downloaded, please?
And had to unzip?
On the phone?
2018-6-11
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DJI Stephen
DJI team
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I am sorry that the phone and the remote controller is having a connection problem. Let me help you with this. May I know what is the model of the mobile device you are connecting to the remote controller?
2018-6-11
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