Mobile phone link and verification
3035 8 2018-6-19
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fansbf70484d
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Flight distance : 805148 ft
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HI
New drone pilot here in Australia
trying to get the spark up and flying.
I am trying to use the simulator mode to learn some flying, and rather than use my iphone 5's small screen, I am using my ipad.
When I log into the DJI4 app, it asks for mobile phone link and verification. I use my account login, and put in my phone number, it then tells me it is an invalid chinese phone number. Which it should I suppose, because I am not in china, I am in Australia. Why is it doing this, and how can I get past this. It wont allow me to do anything while awaiting this verification.
I cant fly/ or use the sim until I get past this it seems.
very frustrating

thanks

Mike

2018-6-19
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi, I'm really sorry to hear that. May I know if there 's an error code? Please send a screenshot on the error message that you are receiving. Thank you.
2018-6-19
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fansbf70484d
lvl.2
Flight distance : 805148 ft
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thanks for that
I will attach a screenshot from my ipad. the app is asking for a china phone number, but I am in Australia.
2018-6-19
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DJI Paladin
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Flight distance : 318 ft

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fansbf70484d Posted at 2018-6-19 02:31
thanks for that
I will attach a screenshot from my ipad. the app is asking for a china phone number, but I am in Australia.
[view_image]

Hello, Thank you for your response. Try to reset your home wifi or try a different internet connection. Take the aircraft out and let it search for the GPS signal. May I know what Ipad are you using?
2018-6-19
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Mike Tshikwara
lvl.2
Flight distance : 805148 ft
Australia
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I'll try firing it up next time I can get some time away in a park. I live too close to an airport to start it up at home.
Im using an old Ipad air 2.
cheers
2018-6-19
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pmshop
First Officer
Flight distance : 8073271 ft
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United States
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Just a shot in the dark but I have a feeling it is going to be the SIM you got for the iPad Air 2

I have not seen that request on any of my devices and it looks like device (iPad) activation.
2018-6-19
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DMX_MT
First Officer
Malta
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Mike Tshikwara Posted at 2018-6-19 04:26
I'll try firing it up next time I can get some time away in a park. I live too close to an airport to start it up at home.
Im using an old Ipad air 2.
cheers

Mike, if you try the Simulator, remember to take the Propellers off, just in case Mate !
2018-6-19
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Mike Tshikwara
lvl.2
Flight distance : 805148 ft
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DMX_MT Posted at 2018-6-19 04:46
Mike, if you try the Simulator, remember to take the Propellers off, just in case Mate !

thanks guys. taking it outside so it could get a satellite fix did the trick
2018-6-27
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DMX_MT
First Officer
Malta
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Mike Tshikwara Posted at 2018-6-27 22:57
thanks guys. taking it outside so it could get a satellite fix did the trick


Good luck Mike !

2018-6-28
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