Video error
528 4 2018-6-20
Uploading and Loding Picture ...(0/1)
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djiuser_1a0ANIeB1jgI
lvl.2
Flight distance : 10377 ft
Spain
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Hola perdonar no se ingles.
Me compre el mavic air. Tengo un problema, cuando grabo video en la memoria del mavic va bien.
Pero cuando grabo video en la memoria sd los videos se ven mal. He probado vatias targetas sd incluso la sandisk pro v3 64 gb de las mas rapida y sigue haciendo lo mismo cuando veo el video grabado en la targeta se ve mal con cuadros e imagenes erroneas.
Que puede ser
2018-6-20
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi, Our apologies for the inconvenience. I understand that you are having issues on the images and videos on your SD card. Please try formatting your SD card using a card reader directly to a computer.  You can also try to reset the factory defaults of the camera. Please check the instructions below:
1. Open DJI Go 4 app and enter Camera view
2. Tap on the Camera settings
3. Tap on the Cogwheel
4. Scroll down and look for Reset Camera Settings


2018-6-20
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djiuser_1a0ANIeB1jgI
lvl.2
Flight distance : 10377 ft
Spain
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Lo he intentado. He reiniciado de fabrica. Tambien he actualizado el drone Y nada. Incluso he formateado la targeta sd en el drone y en el pc. Sigue grabando mal los vídeos.
2018-6-20
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Marcheldji
lvl.1

Spain
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Has conseguido solucionarlo? Creo que me sucede lo mismo
2018-7-31
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DJI Tony
Administrator

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Marcheldji Posted at 2018-7-31 03:01
Has conseguido solucionarlo? Creo que me sucede lo mismo

Hi, sorry for the troubles that it caused, I would like to clarify that the video in internal is clear compared to that SD card right? what SD card are you using?
2018-7-31
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