Jq4209
lvl.3
United States
Offline
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I had a similar experience. I have a Canon 5D Mark IV, 5D Mark II, and a 6D Mark II. The IR cables does trigger still pictures in the 5D models. However, it does not trigger the video. The USB cables will trigger the video in the 5D Mark IV, but will not trigger stills (needed for the create functionality). When attaching the USB cables to the 6D Mark II and 5D Mark II, this causes the Ronin-S' motors to go into sleep mode. The cables do not control these two models, even after rebooting. The 6D Mark II model is not controlled by any of the cables, including the IR cable. The focus wheel does not work on any of the models (for now), but this is not unexpected as the compatibility matrix shows Canon lenses will be supported in a future firmware update.
After contacting DJI as it relates to the cables on the various Canon models, the final reply was that these models would be supported in a future firmware update. No date or timeframe was provided. I am dubious, though, given the current state of compatibility with the different models that all these cameras will, in fact, be supported. Why wouldn't the Canon 6D Mark II be supported now on the IR cable when a cheapy IR remote works just fine on the same Canon model? Anyway, I guess I have no choice but to wait for the firmware update to see if this resolves the compatibility issues.
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