Hi there!
I used my Phantom 3 PRO without problem about a month ago. Now when I started up it will not connect (DISCONNECTED). My first try was to change cable between the control and my iPad. No connection. Second was to try my iPhone. No connection. I can fly it visually but without image on the display. I can also take pictures, even if i can´t se of what.
Please give me a hint of what to do. I have not made any software changes since it worked OK.
/ JUO

Hello there. We apologize for the inconvenience. May I know what model of the mobile device are you using? Did you try to reinstall the app?

Could your app have auto updated? - if so see if you can get a older version installed.
I think there is quite a lot of those reports those days?

DJI Wanda Posted at 2018-7-6 01:43
Hello there. We apologize for the inconvenience. May I know what model of the mobile device are you using? Did you try to reinstall the app?

I have used the app in both my iPhone and my iPad.

KedDK Posted at 2018-7-6 07:06
Could your app have auto updated? - if so see if you can get a older version installed.
I think there is quite a lot of those reports those days?

I will try that. Thank you

Double check that the Wifi on your iOS devices are connecting to the Phantom.

JSKCKNIT Posted at 2018-7-7 01:42
Double check that the Wifi on your iOS devices are connecting to the Phantom.

How? It says DISCONNECTED. But - it flies and photos witout image on my screen.

What mobile is used for your P3pro? If its an Android , did you enable the ADB mode for the USB port of your mobile yet and switch the airplane mode too?