out of focus
432 12 2018-7-14
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djiuser_aiIXp4HPRy6A
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my mavic pro video is out of focus and slows down image.I have already tried all setings but maybe someone knows the solutiun.

IMU and gimbal calibration, upload firmware, reset all i have done now...

greating Rene
2018-7-14
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FlyDK
First Officer
Flight distance : 1636286 ft
Denmark
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Do you remember to "tab to focus" before each shot?
2018-7-14
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miketmtpro
lvl.4
Flight distance : 1883940 ft
United States
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iOS device or Android?
2018-7-14
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DJI Paladin
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Flight distance : 318 ft

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Hi Rene, sorry for the trouble. Kindly upload a sample file here so that we can check it on our end. You can use google drive or drop-box for you to upload it.
2018-7-14
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djiuser_aiIXp4HPRy6A
lvl.1
Flight distance : 11089 ft
Croatia
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FlyDK Posted at 2018-7-14 00:46
Do you remember to "tab to focus" before each shot?

That i forget. I will try
Thanks
2018-7-14
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djiuser_aiIXp4HPRy6A
lvl.1
Flight distance : 11089 ft
Croatia
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miketmtpro Posted at 2018-7-14 01:07
iOS device or Android?

Android samsung note
2018-7-14
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djiuser_aiIXp4HPRy6A
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Flight distance : 11089 ft
Croatia
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DJI Paladin Posted at 2018-7-14 01:41
Hi Rene, sorry for the trouble. Kindly upload a sample file here so that we can check it on our end. You can use google drive or drop-box for you to upload it.

Thanks for helping. I am new with forums. And good practisch for my englisch

Rene dutch oldtimer
2018-7-14
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djiuser_aiIXp4HPRy6A
lvl.1
Flight distance : 11089 ft
Croatia
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DJI Paladin Posted at 2018-7-14 01:41
Hi Rene, sorry for the trouble. Kindly upload a sample file here so that we can check it on our end. You can use google drive or drop-box for you to upload it.

https://drive.google.com/file/d/1M71jryb1fkRrwpakZEHoXqHGcfPeWLYjrg/view?usp=drivesdk
2018-7-14
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djiuser_aiIXp4HPRy6A
lvl.1
Flight distance : 11089 ft
Croatia
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I try again all options, also tap focus, new firmware, updat controller and app, calibrate all, and noting helps.  Video in 4K and lower, noting chanching. Still flubbering video. look slow and give blokking images. Where i do wrong? Or back to dji fabric? ggrrr
2018-7-16
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DJI Paladin
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djiuser_aiIXp4HPRy6A Posted at 2018-7-14 02:09
https://drive.google.com/file/d/1M71jryb1fkRrwpakZEHoXqHGcfPeWLYjrg/view?usp=drivesdk

Hi there, I'm unable to open the link that you provided. Can you please provide the link again for us to check the video. Thank you for your support.
2018-7-17
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djiuser_aiIXp4HPRy6A
lvl.1
Flight distance : 11089 ft
Croatia
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DJI Paladin Posted at 2018-7-17 07:31
Hi there, I'm unable to open the link that you provided. Can you please provide the link again for us to check the video. Thank you for your support.

Hope this link work..

https://drive.google.com/file/d/1g79d9YXeT3J1NhbnXErBMaQgIWenLz0l/view?usp=drivesdk


https://drive.google.com/file/d/1g79d9YXeT3J1NhbnXErBMaQgIWenLz0l/view?usp=drivesdk
2018-7-17
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FlyDK
First Officer
Flight distance : 1636286 ft
Denmark
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This is video from your phone, right?
Use video from the SD card in the drone, which will be A LOT better.
2018-7-17
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djiuser_aiIXp4HPRy6A
lvl.1
Flight distance : 11089 ft
Croatia
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Hello all, bat focus.... but on my Samsung Note4. On my samsung tablet is everiting correct. ??? Is the problem my phone???? Does enyone no this????
2018-7-18
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