DJI Mindy
Administrator
Offline
|
we apologize for the inconvenience that may cause to your trip, may I know what happened to the drone? Did you purchase the drone from DJI official online store? If the drone has a performance failure, you can request Return & Refund Service within seven (7) calendar days of receiving it, please contact our support team to start a ticket and send in the drone for evaluation first, our repair team will decide if the refund service can be provided, thanks for your understanding.
Here is the policy of Return & Refund Service for your reference:
|
|