Hi  Guys and Gals, have only just got my Mavic Pro and having a few issues with it, the FPV image goes to colour when I first start off and the moment I take off it goes to black and white and the image pixellates and most of the time it just shows a black and white image of the moment before I take off (ie the ground ) I do get a RC signal lost message and asks if I would like to return to home, all the time it is about 10 ft away. Have tried different cables and 2 different tablets and also my phone ( S4 Samsung ) but they are all the same, ( my-be all to old? ) Both tablets are Samsung and about 2 years old. Any help would be appreciated. PS I am not very good with tecno gadgets, hence most of the problem I think.

Dude, post few pictures and a video and which FW are you on. Second try using IOS to see if there is any difference.

I think you're right your devices may be to old.

Downgrade the app to 4.2.16. The latest app is really problematic.

Hi, I'm really sorry to hear that. Can you upload a video on this issue?  You can use google drive or drop-box for you to upload it here.  You can also try to use  a different mobile device to isolate the issue. Kindly check the compatible devices below.

Hey thanks alot people, not very good at electronics and all help was appreciated. To the person that said the phone and or tablets may be to old, spot on, tried my daughters Samsung Note 8 and all worked great. have now ordered the same and hope to be up and flying soon, will be perfect for my hunting trips.

Woe Posted at 2018-7-20 20:00
I think you're right your devices may be to old.

Hey Woe, thanks for the help, you were spot on and I have now upgraded to a new phone the same as my daughters and it seems to be perfect. Thanks again.

DJI Paladin Posted at 2018-7-21 08:31
Hi, I'm really sorry to hear that. Can you upload a video on this issue?  You can use google drive or drop-box for you to upload it here.  You can also try to use  a different mobile device to isolate the issue. Kindly check the compatible devices below.
[view_image]

Tried my daughters Note 8 and it works perfectly, can't wait to fly on the hunting trips and spot the pigs from above

djiuser_ezBcngOd0ZEG Posted at 2018-7-21 20:57
Hey Woe, thanks for the help, you were spot on and I have now upgraded to a new phone the same as my daughters and it seems to be perfect. Thanks again.

Awesome, looking forward to seeing your work.

djiuser_ezBcngOd0ZEG Posted at 2018-7-21 20:59
Tried my daughters Note 8 and it works perfectly, can't wait to fly on the hunting trips and spot the pigs from above

Hi, glad to know that you were able to fix the issue via upgrading the device, I would suggest doing a pre-flight checklist, ensure that the firmware is up to date and GPS signal should be enough, 18 or more is recommended then avoid flying your aircraft in a hazardous environment to avoid interruption of connection.