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MountainTriguy
lvl.2
Flight distance : 57923 ft
United States
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DJI,After all the recent updates on GO 4 I can no longer even fly because the screen is pixalating so badly. This is completely unacceptable. I am using a Galaxy s7 edge and flying the Mavic Pro. The first few months I had the Drone it worked great. But now it's basically useless. I've reformated the card many times. I don't know what else to do. DJI please, I need your help immediately.

2018-7-27
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msinger
Captain
Flight distance : 228255 ft
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United States
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If you'd like to try downgrading DJI GO, you can find detailed instructions here. Or try these tips to ensure your mobile device is set up as efficiently as possible.
2018-7-27
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MountainTriguy
lvl.2
Flight distance : 57923 ft
United States
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msinger Posted at 2018-7-27 13:22
If you'd like to try downgrading DJI GO, you can find detailed instructions here. Or try these tips to ensure your mobile device is set up as efficiently as possible.

Thanks. I'll give these a try.
2018-7-27
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DJI Stephen
DJI team
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Hi. Please check the SD card if you are using the recommended SD card for your DJI Mavic Pro. I will be posting the list of recommended SD cards for the DJI Mavic Pro for reference.



2018-7-27
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Kingram
lvl.4
Flight distance : 84085 ft
United States
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Noob question here,  Why not fly the Mavic Pro with just the RC controller which has a display screen until they get the  DI GO 4 APP squared away ? you can still fly and record but no flight logs or intelligent flight modes,  would need to keep it in line of sight etc .
2018-7-27
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STRIDE8
Second Officer
Flight distance : 1382431 ft
United States
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If his gear worked perfectly fine prior to the update, why does he have  to get a new SD card?
2018-7-27
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MountainTriguy
lvl.2
Flight distance : 57923 ft
United States
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DJI Stephen Posted at 2018-7-27 13:43
Hi. Please check the SD card if you are using the recommended SD card for your DJI Mavic Pro. I will be posting the list of recommended SD cards for the DJI Mavic Pro for reference.

[view_image]

Hi,
It's not the card. My brother used the card that came with the Drone and he has had this issue from day 1.
2018-7-27
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MountainTriguy
lvl.2
Flight distance : 57923 ft
United States
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Kingram Posted at 2018-7-27 13:46
Noob question here,  Why not fly the Mavic Pro with just the RC controller which has a display screen until they get the  DI GO 4 APP squared away ? you can still fly and record but no flight logs or intelligent flight modes,  would need to keep it in line of sight etc .

how would you see what you're shooting or taking pictures of?
2018-7-27
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MountainTriguy
lvl.2
Flight distance : 57923 ft
United States
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STRIDE8 Posted at 2018-7-27 13:46
If his gear worked perfectly fine prior to the update, why does he have  to get a new SD card?

.....exactly!
2018-7-27
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SparksBird
First Officer
Flight distance : 10731690 ft
United States
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Yeah it is not the card at all.  You are not the only one with the issue.  Try downgrading to 4.2.16 and if still issues go down to 4.2.14 or even 4.2.12.  Hope they have a fix soon.  Here is a link to the previous releases.  You will want to turn off Go Play auto updates.  Open the link with your device.  https://www.apkmirror.com/apk/dj ... droid-apk-download/
2018-7-27
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Kingram
lvl.4
Flight distance : 84085 ft
United States
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MountainTriguy Posted at 2018-7-27 13:49
how would you see what you're shooting or taking pictures of?

Yeah that's the drawback so you would have to keep the Drone in close proximity and line of sight.
2018-7-27
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MountainTriguy
lvl.2
Flight distance : 57923 ft
United States
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SparksBird Posted at 2018-7-27 13:51
Yeah it is not the card at all.  You are not the only one with the issue.  Try downgrading to 4.2.16 and if still issues go down to 4.2.14 or even 4.2.12.  Hope they have a fix soon.  Here is a link to the previous releases.  You will want to turn off Go Play auto updates.  Open the link with your device.  https://www.apkmirror.com/apk/dji-technology-co-ltd/dji-go-4/dji-go-4-4-2-21-release/dji-go-4-for-drones-since-p4-4-2-21-android-apk-download/

..........Thanks
2018-7-27
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